A digital insurer with an office at Suntec Tower Four in Tanjong Pagar, where the website asks visitors to make an appointment online before calling in. The range covers term life, critical illness, general insurance and investment-linked plans. Critical illness products include Critical Illness Plus, Big 3 Critical Illness, Cancer 2.0, and cover for heart attack and stroke. Life and investment products include Life Income Plus, several Invest plans and Save Smart Series 9. Claims can be submitted within minutes through the FWD SG app, and a dedicated claims assessor follows each one. Motor customers can find a workshop or clinic through the website. A 24-hour hotline covers accident and roadside, home and overseas travel assistance. The website encourages customers to manage their policies online. Within a kilometre there are 18 other insurance listings. HSBC Life, 0.4 km away, rates 4.6 from 1,630 reviews, and ERGO Insurance, 0.1 km away, rates 4.5 from 82 reviews.