A veterinary clinic at 1017 Upper Serangoon Road, Hougang, which the website says works mainly by appointment, so callers are asked to ring ahead. A walk-in fee may apply, and urgent cases are seen first. Services listed include cancer care, surgery including keyhole surgery where suitable, X-ray and ultrasound, vaccinations, dental scaling, sterilisation, second opinions, and geriatric care for arthritis and quality of life. Hospitalisation is offered with separate dog and cat wards, and overnight stays can be arranged. There is an in-house laboratory with same-day results, DNA swab testing, and telemedicine consultations for nutrition or cancer questions. The team is Fear Free trained, and the clinic says it is one of seven clinics in Singapore certified as an ISFM Cat Friendly Clinic. The website also mentions home visits. Reviewers mention a friendly, patient, knowledgeable vet most often, along with thorough examinations, accurate diagnosis and blood tests. One long-standing client has seen the same vet for more than four years, with two dogs. Another says the vet went out of the way to check on a pet after surgery. Within a kilometre there is one other vet, Hillside Veterinary Surgery, 0.9 km away, which rates 4.3 from 364 reviews. Of the two vets with ten or more reviews, neither rates higher than this one.