Gentle Oak Veterinary Clinic sits at Blk 21 Ghim Moh Road #01-225 in Singapore's Queenstown area, taking the leafy, residential Ghim Moh neighbourhood as its backdrop. The 1,100 square-foot clinic is well equipped for both everyday and advanced care, with 3 consultation rooms, a surgical operating suite with a separate preparation room fitted with inhalational anaesthetic systems, full in-house laboratory capabilities, ultrasound, digital radiography, separate canine and feline hospitalisation wards, and medical boarding facilities.
What sets the clinic apart is its philosophy. Gentle Oak deliberately goes beyond textbook veterinary medicine, combining the best of allopathic care with complementary therapies from a range of integrative healthcare modalities. Rather than treating physical symptoms in isolation, its vets look at the entire body-mind complex of each animal — attending to emotional, mental and energetic aspects, along with often overlooked factors like environment, emotional well-being and diet. The team advocates HEALTH-care rather than sickness-care, placing strong emphasis on preventive pet care.
In practical terms, that means a broad service offering: general health checks, medical and surgical consultations, dentistry, soft tissue surgeries, cancer treatment and management, digital X-rays, ultrasonography, full in-house laboratory testing, prescription diets, clinical nutrition, and a full vaccination menu for dogs and cats. Alongside western medicine, the clinic offers Bowen Therapy, therapeutic-grade essential oils, Traditional Chinese Medicine and western herbs.
The veterinary team includes director vets Dr Lee Yee Lin and Dr Travis Jayson, senior vets Dr Ailin Tan, Dr Ashley Ong and Dr Felicia Quek, and associate vets Dr Lareina Sng and Dr Yerim Han. Just as central to the practice are its stated values: listening from the heart without judgment, keeping an open mind on healthcare options, honouring the bond between humans and animals, and empowering owners — with the vets seeing themselves as humble facilitators of each animal's own capacity to heal.
Tucked into Singapore's Ghim Moh neighbourhood in Queenstown, Gentle Oak Veterinary Clinic has built its practice around a simple conviction: pets are family, and family deserves care that looks at the whole animal. The clinic describes its approach as going beyond textbook veterinary medicine — combining the best of allopathic treatment with complementary therapies from a range of integrative healthcare modalities, while treating every companion as far more than just another patient.
That philosophy shows up in the details. Where a conventional clinic might focus on symptoms alone, Gentle Oak's vets look at the entire body-mind complex, paying attention to areas the team believes are often overlooked: environmental factors, emotional well-being and dietary intake. Symptoms, in their view, are the body's natural way of signalling imbalance — and true healing happens when that balance is restored. It is a philosophy of HEALTH-care rather than sickness-care, with preventive care given real weight.
The physical clinic supports that ambition. Across its 1,100 square feet you'll find 3 consultation rooms, a surgical operating suite with a separate preparation room equipped with inhalational anaesthetic systems, full in-house laboratory capabilities, ultrasound, digital radiography services, separate canine and feline hospitalisation wards, and medical boarding facilities.
That translates into a broad service menu. Routine general health checks and medical and surgical consultations sit alongside dentistry, soft tissue surgeries, cancer treatment and management, ultrasonography, digital X-rays and full in-house laboratory testing. The clinic also sells prescription diets and offers clinical nutrition guidance. For pets that need to stay over, hospitalisation and medical boarding are available — with cats and dogs housed in separate wards, which can make recovery considerably less stressful for feline patients in particular.
Preventive care gets particular emphasis. Vaccinations on offer include the canine 9-in-1 and feline 4-in-1 combination vaccines, plus leptospirosis, rabies, Pro-Heart and Bordetella (kennel cough) vaccinations; the canine influenza vaccine (CIV) is available by special order.
What most clearly distinguishes Gentle Oak is its integrative side. Alongside western medicine, the clinic offers Bowen Therapy, therapeutic-grade essential oils, Traditional Chinese Medicine and western herbs. Treatment plans may combine western medicine, good clinical dieting and — where needed — surgery, with integrative modalities woven in to help bring the body-mind system back into balance.
Importantly, the team is careful to frame this as open-mindedness rather than a rejection of conventional practice. The vets are skilled in internal medicine and surgery, and the clinic keeps an open mind on healthcare options rather than following one fixed, rigid textbook approach. Owners are treated as partners too: the clinic promises to listen from the heart with non-judgment, holds that no detail is too small and no question is silly, and sees itself as empowering owners — the true healer, in its words, is always the animal itself, with the vets as humble facilitators.
Gentle Oak's veterinary team is led by director vets Dr Lee Yee Lin (BSc BVMS, Murdoch) and Dr Travis Jayson (BSc BVMS Hons, Murdoch, MANZCVS). They are supported by senior vets Dr Ailin Tan, Dr Ashley Ong and Dr Felicia Quek, and associate vets Dr Lareina Sng and Dr Yerim Han — a line-up with strong Murdoch University roots.
The clinic is open Monday to Sunday in two sessions, 9:00 AM to 12:00 PM and 2:00 PM to 7:00 PM, with a midday break between them, and is closed on public holidays. Appointments can be booked online through the clinic's website, or by calling +65 6250 8001; the team can also be reached by email at govinfo@gentleoakvet.com.sg and welcomes questions about any of its services.
Whether you are due for a routine vaccine, managing a chronic condition, exploring integrative options, or simply looking for a vet who will happily talk to your pet like a person (they cheerfully admit to doing exactly that), Gentle Oak offers an unusually thoughtful model of care in the heart of Queenstown.