Motor Claims Repair Singapore is a motor insurance claim specialist and accident support service, helping vehicle owners navigate the insurance claims process after a car accident. The business has over 6 years of experience working with all major insurers in Singapore, including NTUC Income, AXA (now part of HSBC Life), Great Eastern, MSIG, AIG, Sompo, Tokio Marine, HL Assurance, Etiqa, FWD, DirectAsia, and Budget Direct Insurance.
The team offers 24/7 on-site help after an accident, with an Accident Consultant dispatched to the scene, and provides complimentary services including towing, on-site assessments, photography, a 24/7 support line, transportation for the customer and their family, and replacement vehicles while a car is under repair. The business also handles spray paint and repair work as part of the accident repair process.
Motor Claims Repair Singapore positions itself around personalised, one-on-one guidance through the claims process, aiming to manage the paperwork, insurer communication and deadlines on behalf of the client.
Motor Claims Repair Singapore is a motor insurance claim specialist built to help vehicle owners through the stressful process of dealing with a car accident, from the moment it happens through to the insurance claim and repair. The business says it has over 6 years of experience working with all of Singapore's major insurers.
The company's website lays out a clear step-by-step process for drivers involved in an accident: stay calm and contact emergency services if anyone is injured, avoid moving the vehicle until photos are taken, and call the 24/7 hotline for urgent on-site assistance, after which an Accident Consultant is dispatched to the scene. Drivers are guided to photograph the accident scene, all vehicles involved, any injuries, damage and lane markings, and to record the details of all vehicles and drivers involved, including names, contact numbers, addresses, NRIC/FIN numbers and insurance companies where possible.
The site also explains when a driver must stay at the scene and involve the police — specifically where pedestrians or cyclists are involved, in hit-and-run incidents, where a foreign-registered vehicle is involved, where there are fatalities or hospital-bound injuries, or where government property is damaged.
Motor Claims Repair Singapore offers a range of services at no charge to accident victims, including towing, on-site assessments, and photography for claims purposes. The 24/7 support line means help is available outside normal business hours, and the company also provides transportation for the customer and their family, plus a replacement vehicle while the damaged car is being repaired.
The team says it specialises in handling claims with all of Singapore's top insurance providers, including NTUC Income, AXA (now part of HSBC Life), Great Eastern, MSIG, AIG, Sompo, Tokio Marine, HL Assurance, Etiqa, FWD, DirectAsia, and Budget Direct Insurance. Understanding each insurer's specific requirements and protocols is presented as central to how the business is able to streamline claims for clients.
Beyond claims handling, the company also carries out accident repair work, including spray paint work, as referenced in client testimonials. Before-and-after images on the site show repair work completed on a range of vehicles, including a Volvo XC40, Citroën, Toyota Sienta, Mercedes E-Class, Toyota Alphard, and Volvo S60.
The website addresses a number of frequently asked questions around the claims process — including how a No Claims Discount (NCD) may or may not be affected depending on fault, when a police report is legally required, how claims work if PPF or ceramic coating was damaged, whether a claim is still possible if you weren't the named driver, how quickly an accident must be reported to insurers, what documents are needed to file a claim, and how claims are handled if the other party disputes fault.
Drivers can reach Motor Claims Repair Singapore around the clock by calling or WhatsApping +65 9620 7078.