Novela at Velocity@Novena Square is listed as a cosmetics business at 238 Thomson Road, #01-36/37, Novena, Singapore, rated 4.9 from 331 Google reviews.
The cosmetics trade covers products made, sold and sometimes treated in clinic settings, so the first question is what the business actually offers. Ask whether the products are made in-house or sourced from elsewhere, and what the ingredient lists say. Check whether any treatment is performed by a trained practitioner, and ask what the aftercare involves. Read the labels for allergens and patch test new products before using them on the face. Regulars often build a routine around a few products and return to the same staff member for advice.
Novena is a busy district near Velocity@Novena Square and the hospitals on Thomson Road, so the business serves people who live or work close by.