A property management firm at 77 Thorndon Quay in Pipitea, Wellington. The firm says it has been managing property since 1987 and specialises in letting and management only, without real estate sales. Its services include tenant and property management, quarterly inspections, routine repairs and maintenance, renovations and insurance claims. Rent is handled through a trust account, and the firm offers a rental guarantee, which the website says means it pays the owner when a tenant does not. The website gives the team's roles, including a dedicated property manager for each owner, a maintenance lead and an accountant who oversees the trust account. The firm says it has a five-star Google rating.
Customers mention helpful staff most often, along with prompt communication, responsive staff and inspections. One owner who has used the firm for eight years praises its professionalism, attention to detail and communication, and says they deal quickly with problems. Another owner praises a property manager for being great to deal with. A former tenant wrote a note urging people to choose the firm. Within one kilometre there are two other property management companies, Comprendé, 0.8 km away, and Taylor Property Plus, 0.9 km away, and neither has a rating on Open Locally.