A residential property management company on Waitoa Road in Kilbirnie, Wellington, which says it introduced fixed fee property management in the city. The fee is all-inclusive, and the company says it does not rise with a property's value, so there are no hidden costs or unexpected charges. It looks after rental homes for landlords and tenants, and has an online portal for queries, progress tracking, documents and real-time reporting. The company says its property managers are Wellington locals with ownership in the business, and that its day-to-day management is hands-on, in person.
Reviews are mixed. Several tenants and a first-time landlord describe clear, prompt communication, approachable staff, quick responses, and maintenance sorted straight away. Inspections and documentation come up often, with one reviewer calling the paperwork well documented and the accounting clear. Other reviewers are less happy. One describes a rude staff member in a company car after a minor mistake on the road, and another calls the company unprofessional and says they felt left without support. These are individual accounts, and they sit alongside the positive ones.