Eatery by Frank’s

cafe — Frankton · Queenstown

About Eatery by Frank’s

Eatery by Frank’s is an ethical, family-run café established in December 2017 in Frankton, Queenstown. Built around the philosophy of keeping things bold, honest, and straightforward, Frank's focuses on serving wholesome, nutritious food made with free-range and locally sourced produce.

The bright and ambient interior features cosy cushioned corners, booth seating, and shared dining tables, along with an outdoor seating area. Whether dropping by for early morning fair trade organic coffee, a relaxed brunch, or lunch with friends, guests are welcomed into an unpretentious and community-focused space that embraces sustainable business practices.

Eatery by Frank’s: Honest Food and Great Coffee in Frankton, Queenstown

Opening its doors in December 2017, Eatery by Frank’s set out with a straightforward mission: deliver great food and exceptional coffee in a relaxed, welcoming environment. Located at Hawthorne Drive in Frankton, this family-run café takes pride in its no-nonsense ethos—being unapologetically bold, stripped back, and honest about what goes onto every plate.

From the outset, ethical choices have underpinned the kitchen's operations. The café places a strong emphasis on sustainability and supporting nearby growers, preparing wholesome and vibrant dishes crafted with local, free-range produce. Whether you are settling in for breakfast, grabbing a midday pick-me-up, or enjoying lunch on a sunny afternoon, the menu blends nutritious cafe staples with bold comfort food flavours.

Wholesome Brunches and Bold Flavours

Under the direction of head chef Hoon, who brings a genuine passion to every service, the kitchen delivers crowd favourites that range from hearty breakfast classics to adventurous lunch specials. Hoon’s signature dish, The French Eatery, showcases the kitchen's creative touch, while morning diners frequently turn to the Southern Fried Chicken Benny—a dish pairing crispy chicken with poached eggs, sautéed spinach and kale, creamy avocado dressing, chipotle hollandaise, and crunchy salted pépitas.

Lunchtime sees creative international influences take centre stage. The Jackie Chan Bánh Mì pays homage to Vietnamese street food traditions with crisp French baguette, karaage fried chicken, fresh coriander, aioli, and savoury Ollie up sauce. Burger enthusiasts can dive into The Hot Bird, featuring Chipotle Max fried chicken layered with cos lettuce, melted smoked cheddar, pico de gallo, tangy tomato jam, green jalapeño aioli, and crunchy Tio Pablo corn chips. Plant-based diners are also catered to with sweet treats like the buckwheat vegan pancakes, accompanied by roast tamarillo, fresh strawberries, mango sorbet, coconut whip, and house-made granola.

Organic Coffee and Inviting Spaces

Coffee at Eatery by Frank’s is treated with serious care. Serving fair trade, organic beans roasted by Underground Coffee, the baristas pull bold espresso alongside intricate latte art. The signature Beatnik blend—originating from Peru, Colombia, Ethiopia, and India—delivers a syrupy body balanced by spiced and fermented stone fruit undertones. On warmer Otago days, cold refreshments take over, ranging from chilled iced long blacks and decadent iced chocolates to seasonal speciality frappes.

The café interior offers a thoughtful mix of bright, open areas, cosy cushioned booths, and shared tables suitable for groups or remote work. An outdoor seating area provides plenty of sunshine during the warmer months, making Frank’s a reliable and friendly community hub in Frankton.

Signature items

  • Southern Fried Chicken Benny
  • The French Eatery
  • The Hot Bird Burger
  • Jackie Chan Bánh Mì
  • Buckwheat Vegan Pancakes
  • Beatnik Coffee Blend

Menu

Brunch & Mains

  • Southern Fried Chicken Benny — Sautéed spinach and kale, poached eggs, chipotle hollandaise, avocado dressing, salted pépitas
  • The French Eatery — Signature brunch dish crafted by head chef Hoon
  • Jackie Chan Bánh Mì — French baguette with karaage fried chicken, aioli, coriander, Ollie up sauce, served with salad or fries
  • The Hot Bird Burger — Chipotle Max fried chicken, cos lettuce, smoked cheddar cheese, pico de gallo, tomato jam, green jalapeños aioli, Tio Pablo corn chips
  • Fried Prawns and Calamari Bowl — Crispy fried prawns and calamari bowl featured on the summer menu
  • Buckwheat Vegan Pancakes — Mango sorbet, roast tamarillo, strawberries, coconut whip, and Frank’s granola

Bakery & Sweets

  • Delicious Treats & Baked Goods — Fresh daily counter treats and sweet items

Coffee & Drinks

  • Beatnik Espresso (Underground Coffee) — Specialty coffee blend featuring origins from Peru, Colombia, Ethiopia, and India with spiced and fermented stone fruit notes
  • Regular Flat White — Classic espresso drink made with Underground Coffee
  • Iced Long Black — Chilled long black served over ice
  • Iced Chocolate — Chilled chocolate beverage topped with treats
  • Matcha Christmas Frappe — Frappe blended with coconut milk, agave syrup, and matcha powder
  • Mr Frank Spooky Strawberry Crazy Shake — Loaded seasonal crazy shake with strawberry flavours

Finger Food & Sharing

  • Fried Chicken & Chicken Wings — Signature crispy fried chicken pieces and wings designed for sharing

Frequently asked questions

Where is Eatery by Frank’s located?
Eatery by Frank’s is situated at Shop 7, Ground Floor, Ramada Hotel, 24 Hawthorne Drive in Frankton, Queenstown.
What kind of coffee is served at Eatery by Frank’s?
The café serves fair trade, organic coffee roasted by Underground Coffee, including the signature Beatnik blend.
Are there vegan options available?
Yes, the menu includes vegan dishes such as buckwheat vegan pancakes served with coconut whip, fruit, and sorbet.
Can I book a table or order online?
Yes, table reservations can be booked online, takeaway orders can be placed via me&u, and delivery is available via Uber Eats.
Does the café cater for private events or venue hire?
Yes, Eatery by Frank's offers venue hire and event hosting; inquiries can be sent directly to the team.
What are the opening hours?
The café is open Monday to Friday from 7:00 am to 4:00 pm, and Saturday and Sunday from 8:00 am to 4:00 pm.

Tips

  • {"body":"Take advantage of the outdoor seating on bright Frankton mornings for breakfast or an iced long black.","title":"Sit Outside on Sunny Mornings"}
  • {"body":"The kitchen is famous for its fried chicken creations, featured across burgers, bennies, and dedicated fried chicken specials.","title":"Try the Fried Chicken Specialties"}
  • {"body":"If you are pressed for time, use their takeaway pickup ordering to have your coffee and meal ready when you arrive.","title":"Order Ahead for Convenience"}

Good to know

  • {"dietary":"Features vegan, vegetarian, and dairy-free options with free-range and local produce."}