Work and Income's Three Kings service centre, at 536 Mount Albert Road, is one of the Auckland service centres run by the Ministry of Social Development. It helps people with benefits and payments, and the ministry's site notes that support is available for Deaf and hard-of-hearing people. Most service centres in Auckland are open from 8:30am to 5pm Monday to Friday, and from 9:30am to 5pm on Wednesdays.
Service centres can close at short notice. If that happens and a face-to-face appointment is booked, the centre phones to say so. While a centre is closed, people can use MyMSD, or the team will help as much as it can over the phone. If a visit is needed, an appointment is booked at a nearby centre. Post can be sent to the postal address for the nearest centre.
The ministry warns that fake login pages pretend to be MyMSD and RealMe. Customers should go to the official MyMSD site, check the web address, and take care before entering personal information online.