Royal Heights Rest Home is a privately owned rest home at 154 Royal Road in Massey, Waitakere City, just off the North Western Motorway and about 15 minutes from central Auckland. The website says it is a 47-bed aged care facility, where residents have their own room with a toilet and ensuite. Rooms come in several sizes, with options such as sliding doors onto courtyards. The home is set among gardens and courtyards, with shared spaces. Visits can be arranged by letting the home know when you would like to come. The website says the home is not part of a chain, and that many of its staff have worked there for more than 20 years.
Reviews are mixed. Two describe it as a great spot, with nice staff who look after residents well. One resident says it is okay, that the nursing staff need reviewing, and that the activities are good. The same resident describes theft and staff who did not want to help.