A Bupa care home at 50 Russell Road in Manurewa, Auckland, set in a quiet residential area and a short drive from South Mall and the Westfield Shopping Centre in Manukau. The home includes a hospital side for residents who need round-the-clock care. Visitors can share meals with residents, and one visitor says the food was good value. The reviews describe care built around one-on-one attention, with staff who show empathy and keep residents engaged. Several families say the staff have built a close relationship with their relatives over several years.
Customers describe the staff as friendly and caring. One family member says the team gave their relative attention in a way that made a real difference during a move to the hospital side. The home does not take residents who smoke, and one reviewer says an elderly smoker was turned away.