Town Vets Animal Clinic is an independent veterinary practice serving pets in River Valley, Tiong Bahru and the surrounding areas of Singapore. Founded over a decade ago, the clinic operates free from corporate chain pressures, which it says lets the team focus on patient care and service rather than external targets or shareholder interests.
The clinic treats dogs and cats, and its team — from senior vets to junior nurses — works around three core values: Care (fear-free, compassionate treatment), Communication (open and respectful with clients and each other), and Continued Excellence (ongoing clinical growth rooted in humility and learning). Town Vets describes its mission as advocating for patients through evidence-based, contextualised medicine and treating every pet as if it were their own.
Services span routine care through to more advanced diagnostics and treatment, including digital X-rays and dental X-rays, ultrasound, chemotherapy, acupuncture, hospitalisation, and direct telemedicine access to U.S. board-certified veterinary specialists. The clinic operates strictly by appointment, with bookings made via Telegram or WhatsApp rather than walk-ins.
Town Vets Animal Clinic has been caring for dogs and cats in River Valley, Tiong Bahru and the surrounding areas of Singapore for over a decade. As an independently run practice, the clinic says it operates free from the pressures of corporate chains — no external targets or shareholders shaping how care decisions get made, just a team focused on patient outcomes and client relationships.
The clinic's growth story is deliberately unhurried. Rather than chasing patient volume, Town Vets says it has focused on consistency, trust and the personal connections built with clients over time. That philosophy runs through the practice's stated core values: Care (fear-free, compassionate treatment for every patient), Communication (open, clear and respectful interactions with clients and within the team), and Continued Excellence (an emphasis on growth and progress over perfection).
The clinic's mission centres on evidence-based, contextualised medicine and what it describes as an outstanding client experience — treating every pet as if it were their own, and every client as an essential partner in that pet's care.
Town Vets offers the full spectrum of general and advanced veterinary care. On the general side, that includes health checks, vaccinations and microchipping. For diagnostics, the clinic runs in-house and external laboratory testing, digital X-rays (including dental X-rays), and ultrasound for both abdominal assessment and pregnancy checks.
More advanced offerings set the clinic apart, including chemotherapy, acupuncture, tonometry and blood pressure monitoring, alongside vaccine titer testing and export health certificate consultations for pet travel. The clinic also offers direct communication with U.S. board-certified veterinary specialists for fast, accurate telemedicine consultations — giving clients access to specialist input without leaving the practice.
Surgical services include routine sterilisation (spay and castration for both dogs and cats, priced by weight band), dental procedures across two stages (scale-and-polish with X-rays, followed by extractions where needed), and general surgery such as lumpectomy, pyometra and cystotomy procedures. Hospitalisation is available for cats and dogs, with an estimate provided after consultation.
Town Vets runs strictly by appointment — the clinic asks that clients do not walk in, and instead book via Telegram or WhatsApp. This appointment-only model is designed to keep consultations unhurried and give each patient proper attention.
The clinic is open Monday to Friday across three daily sessions (morning, afternoon and evening, with last appointments at 7:30pm), and Saturday mornings and afternoons (last appointment 4:15pm). It is closed on Sundays and public holidays. For urgent or after-hours care outside these times, Town Vets refers clients to Veterinary Emergency and Specialty (VES) at Whitley.
Clients can reach Town Vets by phone, email, Telegram or WhatsApp, and book appointments directly through the clinic's website. The clinic is located at Block 22 Havelock Road, #01-687, Singapore 160022, and accepts PayNow, Visa, Mastercard and American Express for payment.
For pet owners in River Valley and Tiong Bahru looking for a locally rooted, independently run clinic with both everyday and advanced veterinary services, Town Vets positions itself as a practice built around long-term relationships rather than fast turnover.