Family Plumber is a group of PUB licensed plumbers in Singapore specialising in choked pipes solutions, from minor blockages to stubborn clogs. Founded in 1988, the company is led by Derrick and John, who together bring over 60 years of combined plumbing experience.
The team operates 24 hours a day, every day including public holidays, with islandwide coverage and a response time of within 30 minutes for most areas (Sentosa Island and Tuas can expect at least 1 hour). All plumbers are PUB licensed with a minimum of 10 years' experience each, undergo annual training and upskilling, and are trained in the use of advanced plumbing equipment.
Family Plumber backs its work with an onsite assessment and price quote before any job begins, a policy of no hidden costs, and up to a 3-month guarantee on its plumbing services. The company states it has served over 13,000 satisfied customers to date.
Plumbing emergencies rarely happen at a convenient time, and Family Plumber has built its business around exactly that reality. Founded in 1988 by Derrick and John, who together bring over 60 years of combined plumbing experience, the company has grown into a team of PUB licensed plumbers focused specifically on choked pipes — from minor blockages to the kind of stubborn clogs that need specialist equipment to shift.
Family Plumber operates 24 hours a day, every day of the year, including public holidays. For most parts of Singapore, the company aims for a response time within 30 minutes of a call. Sentosa Island and Tuas are the exceptions, where customers should expect a response time of at least an hour given the distance involved. Whether it's a late-night toilet overflow or a weekend kitchen sink blockage, the team is positioned to respond quickly across the island.
All of Family Plumber's plumbers are PUB licensed and bring a minimum of 10 years of experience each to every job. Beyond that baseline, the team undergoes annual training and industry upskilling, and is trained specifically in the use of advanced plumbing equipment to handle tougher jobs. Plumbers are on-call 24/7, meaning the same standard of qualified, experienced staff attends every call-out, regardless of the hour.
Family Plumber's core focus is choked pipes across the home, covering bathroom drains, kitchen sinks, toilets, laundry rooms, concealed piping, and outdoor drainage systems. More specifically, the team handles clogged kitchen sink bowls, kitchen and bathroom floor traps (including grease and food waste build-up), bathroom basin bowls, shower drains, toilet bowl chokes, main pipeline chokes, and balcony pipeline chokes. It's a comprehensive list that covers most of the chokepoints a home's plumbing system can develop over time.
What sets the company's approach apart is its guarantee structure. Every job starts with an onsite assessment and price quote before any work begins, so customers know what they're paying before committing. Family Plumber states there are no hidden costs or surprises once a job is complete, and backs its work with up to a 3-month guarantee on the plumbing services performed. Combined with a stated track record of over 13,000 satisfied customers, it's a model built around transparency as much as speed.
Family Plumber can be reached by phone or WhatsApp at 8977 4616, or by email at enquiry@24hrfamilyplumber.com. For anyone dealing with a choked pipe, a blocked toilet, or a stubborn drain anywhere on the island, the company positions itself as a quick, qualified call away — any hour, any day.