Hachi by Tokyo

pet groomer — Queenstown · Singapore

About Hachi by Tokyo

Hachi by Tokyo is a pet grooming salon on Ghim Moh Road, started in 2021 with a big vision packed into a small space: to create the perfect setting for quality, safe pet grooming. The salon focuses on providing the best possible service to both customers and their pets, with a cage-free approach built around making grooming feel like a party rather than a stressful ordeal.

Hachi by Tokyo offers grooming for dogs, cats and bunnies, along with dedicated spa services. Every groom includes a double-cleanse wash, and the salon uses premium pet shampoo along with spa treatments designed for pets with sensitive skin. Pet transportation is also available for customers who need help getting their pet to and from an appointment.

With over 250 reviews on Google Maps, Hachi by Tokyo has built a strong local reputation, with customers praising the team's understanding of different breeds and coat types, and the comfort and happiness their pets show both during and after their grooming sessions.

Hachi by Tokyo: Cage-Free Pet Grooming on Ghim Moh Road

Tucked into Ghim Moh Road, Hachi by Tokyo is a pet grooming salon that started in 2021 with a simple but ambitious goal: to create the perfect space for quality, safe pet grooming, no matter how small the shop itself.

A Big Vision in a Tiny Space

Hachi by Tokyo describes itself as a tiny pet grooming salon with a big vision. From the outset, the focus has been on providing the best possible service to customers and their pets alike — treating every groom as an opportunity to build trust with both the animal and its owner, rather than just running through a checklist of tasks.

No Cages, No Stress

One of the clearest statements of philosophy at Hachi by Tokyo is its stance on cages: they hate them, and believe grooming should feel like a party rather than a confinement experience. This cage-free approach shapes how the salon handles every pet that comes through the door, aiming to keep the experience as low-stress and enjoyable as possible.

What Goes Into Every Groom

Every pet groomed at Hachi by Tokyo gets a double-cleanse wash — meaning pets are washed twice, not once, as a standard part of the process. For pets with sensitive skin, the salon uses premium pet shampoo and offers dedicated spa services designed with comfort and skin health in mind. Customers unsure whether their pet needs a Basic or a Full Grooming service are encouraged to reach out directly via WhatsApp to work out the right option.

Grooming for More Than Just Dogs

While dog grooming is a core part of the business, Hachi by Tokyo also offers grooming services for cats and bunnies, giving pet owners across different species a place they can trust with their animal's coat and comfort. This breadth means multi-pet households don't need to juggle different groomers for different animals.

Convenience Through Pet Transportation

For customers who can't easily bring their pet in themselves, Hachi by Tokyo offers pet transportation, helping remove one of the more logistically tricky parts of getting a pet groomed regularly.

A Reputation Built on Reviews

Hachi by Tokyo has built up more than 250 reviews on Google Maps, with a consistent five-star rating. Customers describe their pets coming out of grooms soft, fluffy and visibly happy — tails wagging, in one case — and specifically credit the team with understanding different breeds and coat types, even pets with notoriously difficult fur. Multiple reviewers describe their pets as comfortable with the Hachi team, a detail that speaks to the salon's cage-free, low-stress approach translating into a genuinely better experience for the animals themselves.

Partners and Community

Hachi by Tokyo works alongside a number of pet-loving partners and brands, reflecting a broader connection to Singapore's pet care community beyond just the grooming chair itself.

Booking an Appointment

Hachi by Tokyo makes booking straightforward, with an online booking system designed to take less than two minutes to complete. Customers can also reach out directly via WhatsApp with questions about services or pricing before booking.

Visiting Hachi by Tokyo

Hachi by Tokyo is located at 21 Ghim Moh Road, #01-201, Singapore 270021. Whether it's a dog, cat or bunny in need of a groom, or a pet with sensitive skin needing a gentler touch, Hachi by Tokyo's cage-free, double-cleanse approach and strong local reputation make it a genuine option for pet owners in the area looking for a fuss-free, quality grooming experience.

Signature items

  • Dog Groom
  • Cat Groom
  • Bunny Groom
  • Spa Services
  • Double Cleanse Wash
  • Pet Transportation

Menu

Add-On Services

  • Double Cleanse Wash — Every pet is washed twice as standard
  • Pet Transportation — Transportation available to and from grooming appointments

Grooming Services

  • Dog Groom — Grooming service tailored to your dog's breed and coat
  • Cat Groom — Grooming service for cats
  • Bunny Groom — Grooming service for bunnies
  • Basic Grooming — A basic level grooming option
  • Full Grooming — A full grooming option for a complete groom
  • Spa Services — Spa treatments using premium pet shampoo, suited to sensitive skin

Frequently asked questions

What pets does Hachi by Tokyo groom?
Dogs, cats and bunnies.
Do they use cages during grooming?
No, Hachi by Tokyo takes a cage-free approach, aiming to make grooming feel like a party rather than a confinement experience.
What's the difference between Basic and Full Grooming?
Customers unsure which option suits their pet are encouraged to WhatsApp the salon directly to discuss.
Do they offer spa services for sensitive skin?
Yes, using premium pet shampoo and dedicated spa treatments.
Is pet transportation available?
Yes, transportation to and from grooming appointments is offered.
How do I book an appointment?
Online booking takes less than two minutes, or you can message the salon on WhatsApp.
When was Hachi by Tokyo established?
In 2021.

Tips

  • {"body":"The team can help decide between Basic and Full Grooming for your pet.","title":"WhatsApp ahead if unsure about grooming options"}
  • {"body":"Premium shampoo and dedicated spa treatments are available.","title":"Ask about spa services for sensitive-skinned pets"}
  • {"body":"Pet transportation is offered to and from appointments.","title":"Use the transportation service if you can't bring your pet in"}

Good to know

  • {"payments":"Visa and Mastercard accepted"}