Willis Street Physiotherapy is located in the heart of Wellington's CBD and is part of the WSM Group network of clinics. The clinic provides physiotherapy and rehabilitation services to help clients recover, move better, and feel their best, with a particular focus on musculoskeletal conditions.
Beyond general musculoskeletal physiotherapy, Willis Street Physiotherapy offers pelvic health services, TMJ (jaw) physiotherapy, and breathing assessment and care. The experienced team offers same-day appointments most days, so clients can access care quickly when they need it, and the clinic also has an urgent help line for those needing to be seen the same day even when the online diary looks full.
As part of WSM Group, the clinic operates within a wider Allied Health network that includes physiotherapists, occupational therapists and wellbeing practitioners, and WSM Group is the community rehab provider for ACC's Active+ programme across the Wellington, Kapiti, Hutt and Wairarapa regions, meaning ACC-related treatment pathways are available to eligible clients.
Set in the heart of Wellington's CBD, Willis Street Physiotherapy is part of the WSM Group network, offering physiotherapy and rehabilitation care designed to help people recover, move better, and feel their best. While musculoskeletal conditions form the core of the clinic's work, its scope extends into more specialised areas that aren't always found under one roof.
Alongside general musculoskeletal physiotherapy, Willis Street Physiotherapy offers pelvic health services, TMJ (temporomandibular joint) physiotherapy for jaw and facial pain, and breathing assessment and care. The TMJ service in particular reflects a broader, more specialised approach: treatment for jaw pain, clicking or locking, headaches and referred ear pain draws on manual therapy, muscle strengthening, postural correction and dry needling, with the clinic collaborating with local dentists and specialists where needed for comprehensive care.
Breathing pattern training is another area of focus, offered by breathing-trained physiotherapists to help manage anxiety, improve sports performance, and support overall wellbeing. The clinic also provides specialised care for people wearing binders or corsets, addressing the breathing patterns and posture issues that can come with that.
One of the clinic's stated strengths is speed of access. The experienced team offers same-day appointments most days, and even when the online booking diary looks full, they can usually find a slot to be seen on the day — clients are encouraged to call directly for urgent help. For anyone who has just experienced a sprain or strain they can identify and manage, the clinic recommends the RICEM approach (Rest, Ice, Compression, Elevation, Movement) for the first 48 hours, with a booking to follow as soon as possible. For genuine medical emergencies, the guidance is clear: call 111, or go to a local Urgent Medical Centre or Emergency Department. Outside clinic hours, Healthline is available around the clock for advice.
Beyond acute injuries, the clinic's physiotherapists take a personalised approach to pain management, helping clients understand what's driving their pain and building a plan that might include targeted treatment and rehabilitation, referral for further investigation, or access to appropriate funding pathways, including ACC contracts. For head and neck injuries, an Acute Concussion Service is available — while only a medical practitioner can formally diagnose a concussion, the physiotherapy team can lodge an ACC claim to assess musculoskeletal contributors, and once a diagnosis is confirmed, they provide concussion management through advice, aerobic exercise, cervical spine treatment and vestibulo-ocular rehabilitation.
Athletes and active clients can also access VALD performance testing, using objective, world-class technology to assess strength, power and movement — useful both for teams looking to reduce injury risk and individuals wanting a clearer picture of where they stand.
Willis Street Physiotherapy sits within WSM Group, a wider network of Allied Health professionals spanning physiotherapists, occupational therapists and wellbeing practitioners across multiple Wellington-region clinics. WSM Group is also the community rehab provider for ACC's Active+ programme across Wellington, Kapiti, Hutt and Wairarapa, delivering services such as Training for Independence, Vocational Rehabilitation, Concussion Services, Pain Management, and Social Rehabilitation Needs Assessments through its network. For clients at Willis Street, that broader infrastructure means access to ACC-related pathways and specialist referral options beyond what a single clinic might offer on its own.