Lakes PrimeCare is an urgent medical care centre at 1165 Tutanekai Street in Rotorua. It was established in 1993 to give a central point for medical care after hours and a service for visitors to the town, and it is primarily for people who need urgent attention.
The centre is open every day from 8:00 am to 8:00 pm, walk-in only, and the website says it is best to phone first on 07 348 1000. No appointment is needed, and patients are seen by registered nurses first, on a first-come, first-served basis, with priority given to urgent cases. Waiting times vary. The centre has a five-bed observation unit, a whānau room, and imaging on the premises, with Pathlab nearby. Ear infections, UTIs, allergies, fevers, cuts, sprains, burns and fractures are among the concerns treated. A fee is payable on consultation. For general advice, the website gives Healthline on 0800 611 116, and for emergencies, 111.