Queenstown Bike Hire is a bike hire and shuttle business at 134 Gorge Road in Queenstown Central. It has been renting bikes since 1985, and its fleet includes e-bikes, mountain bikes, comfort bikes and children's bikes. Extras include child seats, tag-along bikes, baby buggies, rear racks, bags and panniers. Half-day, full-day and multi-day packages are offered, with pickup from accommodation and drop-off back there. The Sherpa Shuttle Bus runs on demand seven days a week, and the website says a shuttle is available from $30 per person as at 2026. Helmets, a small pannier, a bottle holder, a toolkit and a trail map are provided with hire or a package. The trails covered include the Lake Dunstan Trail, the Kawarau Gorge Trail, the newly opened Shotover Gorge Trail and the Roxburgh Gorge Trail, which combines cycling with jet boating. The Lake Dunstan Trail is paired with wine as one of the most popular packages.
Customers say the staff were helpful about where to stop, and that the pickup and drop-off made the day easy. One rider valued being able to set their own pace and do as they liked on the trail, and found it relaxing. Another said the guide was outstanding. The reviews are all positive. Bikeaholic, 0.1 km away, is the only other bike shop within a kilometre with ten or more reviews, and it rates 4.9 from 112 reviews. Queenstown Bike Hire does not rate lower than it, so the two are close in standing.