Around The Basin, at 3 Searle Lane in Queenstown Central, runs bike rides on the Queenstown Trail, with shuttles to and from the wineries. Options include a 15 km scenic trail to Gibbston Valley, a 36 km trail back to Queenstown, and self-guided wine tours through the Gibbston wine region. Electric and mountain bikes are collected from the Queenstown shop. Maps and helmets are included, and riders get a briefing before they set off. If a chain snaps or a tyre goes flat, the business says it will come out to help, with no call-out fee.
Customers mention the trails and the scenery most often, and e-bikes come up often too. Some said the e-bikes saved their legs on the hills. Staff are praised for friendly help and easy route instructions. Not every ride is smooth. Groups of mixed skill are hard to manage, one rider found the map only ok, and one said reception was unhelpful. Times vary: one rider took about 1.5 hours for the 13 km from Arrowtown, and another said the Arrowtown ride takes at least 3 hours. COMMENCAL New Zealand Queenstown, 0.3 km away, is rated 5.0 from 40 reviews. Bro Bike, 0.2 km away, is rated 4.8 from 107 reviews. Our pick in Queenstown for an e-bike ride with shuttles back from the wineries.