Jimmy Jack's Rib Shack is a low-and-slow barbecue restaurant with a craft bar. The website says the original site is in Paihia, at 9 Williams Road, and the second is on Bank Street in Whangārei. The ribs are smoked with a signature Kiwi barbecue sauce, and the menu also covers charcoal-smoked beef burgers, chicken, seafood, salads, sizzle plates, steaks and vegetarian options. The bar stocks Good George beer and other craft beers. Starters include battered onion rings, garlic bread, bacon and cheese potato skins, and fried jalapeño and potato balls, and there are rib boards and sharing platters.
Private functions can be held in the indoor and outdoor areas. Set menus need to be pre-ordered. Bookings for up to 25 people are made through the contact form, and groups over 25 are arranged by phone or email. Diners can also come in without a booking. The website says a 15% surcharge applies on public holidays. It is closed on Christmas Day, Boxing Day and New Year's Day.