Where is Beauty Matters located?

Suite 3, Chartwell Professional Suites, 9 Lynden Court, Chartwell, Hamilton 3210, New Zealand.

How do I book an appointment?

Book online via the Book Now link on the website, or phone 07-8533345.

What is the cancellation policy?

Please give 24 hours' notice if you cannot make your appointment — the answer phone is available 24 hours a day. Full payment may be required for no-shows or non-notice, as there is often a cancellation list.

Is there a loyalty programme?

Yes. Regular clients earn rewards points on every dollar spent on services and retail, worked out automatically on the salon's system — no loyalty card needed. Some conditions apply.

Do you accept Afterpay?

Yes, Afterpay is accepted in store.

Does Brow Henna require a patch test?

Yes. A Brow Henna test patch is compulsory a minimum of 48 hours before your first appointment.

Beauty Matters

beauty salon — Chartwell · Hamilton

About Beauty Matters

Beauty Matters is a boutique beauty therapy salon in Suite 3 of the Chartwell Professional Suites on Lynden Court, Hamilton. Established in 2004, it has built nearly two decades of loyal clients on professionalism and high standards, delivered in a feminine, contemporary space designed so you can instantly relax and unwind while qualified staff take care of you. The house philosophy says it plainly: Be Welcomed | Be Pampered | Be You.

The treatment menu has real depth. Hair removal covers everything from lip, chin and facial waxing to half, upper and full legs, underarms, bikini styles and Brazilian waxing, with combination packages and a dedicated male waxing list plus electrolysis. Facial therapy runs from an express 30-minute Mini Facial through the performance spa facials with customisable Hydrojelly masks, the Pure Fiji and Image ranges, and advanced options including dermaplaning, hydrabrasion, radiofrequency tightening, diamond microdermabrasion and micro needling collagen induction.

Beyond skin, the salon handles lashes and brows — tinting, shaping, lash lifts and Brow Henna — hand and foot therapy from express file-and-polish to Footlogix spa pedicures and the Pure Fiji Paradise Pedicure, shellac and nail art, body therapy massage, hand-held spray tanning, and make up for balls and special occasions.

Practicalities are well sorted: appointments book online, gift vouchers are available for a specific treatment or a denomination amount, regulars earn loyalty points automatically on every dollar spent on services and retail, and Afterpay is accepted in store. Cancellations require 24 hours' notice via the 24-hour answer phone.

Beauty Matters Hamilton: Boutique Beauty Therapy in Chartwell Since 2004

On Lynden Court in Hamilton's Chartwell suburb, Beauty Matters has spent two decades doing one thing well: making people feel looked after. Established in 2004, the salon occupies Suite 3 of the Chartwell Professional Suites, where the team has created a feminine, contemporary space with an easy atmosphere — the kind of place where you can instantly relax and unwind while qualified staff take care of everything. The philosophy is short enough to fit on a wall: Be Welcomed | Be Pampered | Be You.

Nearly twenty years in one suburb does not happen by accident. Regulars come back for the professionalism and high standards the salon prides itself on, and most newcomers arrive the old-fashioned way — on the recommendation of someone whose brows, tan or skin already speak for themselves.

A Treatment Menu With Real Depth

Hair removal is one of the salon's cornerstones. The women's waxing list runs from lip, chin and facial waxing through half, upper and full leg, underarm and arm options, to bikini styles and Brazilian waxing — with distinct appointments for a first full-growth visit and for regulars rebooking within six weeks. Combination packages bundle legs, bikini and underarm into a single visit. Men are properly catered for too, with chest, back, chest-and-stomach and full leg waxing, and electrolysis is available in 15 or 30 minute sessions for those after a more permanent solution.

Facials From Express to Advanced

The facial menu is genuinely deep. At the express end sits the 30-minute Mini Facial, a brightening pick-me-up built around a mask chosen for your skin concerns. The Classic Spa Facial steps up to a full hour with customisable Hydrojelly masks, while the Dewy Skin Facial layers electrolytes, hyaluronic acid and potent antioxidants for skin that drinking water alone cannot fix. The standout — cheekily named the "Botox" Facial — uses an Esthemax Contouring Mask with Argireline to target fine lines, expression wrinkles, large pores and creases, especially around the eyes, mouth and forehead.

Alongside these sit the Pure Fiji range — Dilo Coconut Hydrating, Resurfacing and Refresher facials — and Image's O2 Lift and Hydrating Vitamin C treatments. For those who want technology, there is dermaplaning, hydrabrasion (think a gentle microdermabrasion with water), radiofrequency skin tightening, diamond microdermabrasion and micro needling collagen induction for scarring, rosacea, laxity and fine lines.

Brows, Lashes, Hands, Feet — and Everything Between

Brow services are a specialty in their own right: shaping, tinting, the Eyeworks combination, and Brow Henna — a gentle, ammonia-free tint with a tattoo effect on the skin that stays on the hair for up to six weeks. A free test patch at least 48 hours before your first appointment is compulsory, so plan ahead. Lash lifts and tints round out the eye area.

Hands and feet get the full treatment as well, from an express file-and-polish to Spa Pedicures built on the professional Footlogix range and the Pure Fiji Paradise Pedicure — a coconut milk soak, cane sugar scrub, warm body butter wrap and lower leg massage with warmed exotic oil. Shellac application, removal and feature nail art keep everything polished.

Elsewhere on the menu you will find body therapy — back blitzes, back-neck-and-shoulder work, full body, Indian head, hot stone and the aromatherapy-based VitalAroma massage — plus a hand-held spray tanning system that delivers a sun-kissed look lasting seven to ten days, and make up services for balls, special occasions and consultations.

Booking, Loyalty and the Small Print

Appointments can be booked online, and gift vouchers are available for either a specific treatment or a denomination amount — an easy answer for the person who has everything. Regulars earn rewards points on every dollar spent on services and retail, tracked automatically with no loyalty card to lose. Afterpay is accepted in store.

If plans change, the salon asks for 24 hours' notice; the answer phone takes messages around the clock, and full payment may be required for no-shows, as there is often a cancellation list waiting. Hours run 9am to 7pm Tuesday through Thursday — Mondays are temporarily closed — 9am to 4pm Friday and 9am to 3pm Saturday, with Sundays closed.

Two decades in, Beauty Matters remains what it set out to be in 2004: a place where Chartwell locals are welcomed, pampered and free to be themselves.

Signature items

The "Botox" Facial
Brow Henna
Lash Lift
Pure Fiji Paradise Pedicure
Hydrabrasion Facial
Micro Needling

Brow Henna & Eyebrow Shape — Henna tinting paired with a professional shape.
Brow Henna — Tattoo-effect tint that stays on the hair up to six weeks.
Brow Henna, Eyelash Tint & Eyebrow Shape — The full eye-area package in one appointment.
Brow Henna Test Patch — Compulsory patch test at least 48 hours before first appointment.

Male Waxing

Chest Wax — Full chest hair removal for men.
Chest & Stomach — Chest and stomach waxed together.
Back Wax — Full back hair removal.
Full Leg — Complete leg waxing for men.

Spa Facials

The Mini Facial — 30-minute brightening pick-me-up with a mask chosen for your concerns.
The Classic Spa Facial — Relaxing hour-long facial with customisable Hydrojelly masks.
The Dewy Skin Facial — Deep hydration with electrolytes, hyaluronic acid and antioxidants.
The "Botox" Facial — Esthemax Contouring Mask with Argireline targets lines and creases.
Dilo Coconut Hydrating Facial — Plant extracts and peptides for dry, dehydrated or sensitive skin.
Resurfacing Face Treatment — Glycolic and mandelic acids for smoother, radiant skin.
Refresher Facial — Cleanse, exfoliation and luxury oil face massage for a glow.
O2 Lift — Oxygen, plant-derived stem cells and peptides for luminous skin.
Hydrating Vitamin C Facial — Vitamin C treatment to hydrate and brighten.

Body Therapy

Back Blitz — Focused 30-minute treatment for the back.
Back, Neck & Shoulder — 30-minute massage for tension-prone areas.
Full Body Massage — A 30-minute head-to-toe massage.
Indian Head — 30-minute head massage to release tension.
Hot Stone Massage — Warm stones melt away tension in 30 minutes.
VitalAroma Massage — A deeply relaxing aromatherapy massage treatment.

Electrolysis

Electrolysis Session (15 mins) — Short targeted session for permanent hair removal.
Electrolysis Session (30 mins) — Longer electrolysis session for larger or multiple areas.

Foot Therapy

Essential Pedicure — Soak, nail groom, dead skin removal and polish.
Spa Pedicure — Footlogix-based treatment with exfoliation and massage.
Pure Fiji Paradise Pedicure — Coconut milk soak, sugar scrub, butter wrap and warm oil massage.

Hair Removal

Brazilian Wax — Full Brazilian hair removal for first visits or full growth.
Regular Brazilian — Follow-up Brazilian for clients rebooking within six weeks.
G-String Bikini Wax — High-cut bikini line tidy beyond a standard neatening.
Bikini Wax — Classic bikini line tidy-up.
Underarm Wax — Smooth, hair-free underarms.
Half Leg Wax — Waxing of the lower half of the legs.
Upper Leg Wax — Waxing from the knee up.
Full Leg Wax — Complete leg hair removal.
Inner Thigh Wax — Targeted waxing of the inner thigh area.
Back of Thigh Wax — Waxing for the back of the thighs.
Full Arm Wax — Complete arm hair removal.
Forearm Wax — Forearm hair removal.
Snail Trail — Removal of the line of hair below the navel.
Half Leg, Bikini or Underarm — Half leg waxing combined with a bikini or underarm wax.
Half Leg, Bikini & Underarm — Half leg, bikini line and underarm in one appointment.
Half Leg & Regular Brazilian — Half leg plus a repeat Brazilian for regulars.
Full Leg & Regular Brazilian — Full leg plus a repeat Brazilian for regulars.
Upper Leg & Regular Brazilian — Upper leg plus a repeat Brazilian for regulars.
Upper Leg & Bikini — Upper leg and bikini line together.
Lip or Chin Wax — Facial waxing for the upper lip or the chin.
Lip & Chin Wax — Upper lip and chin waxed in one sitting.
Upper Lip, Chin & Sides of Face — Lip, chin and the sides of the face tidied together.
Upper Lip or Chin & Sides of Face — One facial area plus the sides of the face.

Hand Therapy

Nail File & Nail Enamel Application — Quick shape and polish for the nails.
Manicure — Nail shape, cuticle tidy and enamel application.
Spa Manicure — Adds hand exfoliation, mask and massage to the classic manicure.

Spray Tanning

Full Body Spray Tan — Hand-applied Spraytanz in your shade; lasts 7-10 days.
Half Body Spray Tan — Precision tanning for half the body.

Lashes & Brows

Eyeworks — Eyelash tint, eyebrow tint and eyebrow shape in one visit.
Eyelash Tint & Eyebrow Shape — Lash tint paired with a brow shape.
Eyelash Tint & Eyebrow Tint — Both lash and brow tinting together.
Eyebrow Tint & Shape — Tidy and colour for the brows.
Eyelash Tint — Lash tinting for definition.
Eyebrow Shape — Professional brow shaping.
Eyebrow Tint — Brow colour to frame the face.
Lash Lift — Lifts natural lashes; includes an eyelash tint.

Shellac & Nail Art

Shellac Application — Long-wear colour with a nail and cuticle tidy.
Shellac Removal & Reapplication — Old shellac off and fresh colour in one visit.
Shellac Removal — Gentle removal of existing shellac.
Basic Feature Nail — Simple accent nail art.
Detailed or Chrome Feature Nail — Detailed or chrome accent nail art.

Advanced Skin Treatments

Dermaplaning (Full Face) — Removes peach fuzz and gently exfoliates for a radiant look.
Dermaplaning (Half Face) — Targeted dermaplaning for one area of the face.
Dermaplaning with pH Formula Advanced Facial — Dermaplaning paired with an advanced corrective facial.
Hydrabrasion Facial — Gentle water-based polish that refines and hydrates the skin.
Hydrabrasion with RF Facial — Hydrabrasion combined with radiofrequency skin tightening.
RF Facial — Non-invasive radiofrequency that boosts collagen and elastin.
Microdermabrasion Facial — Diamond-tip exfoliation for softer, smoother, brighter skin.
Microdermabrasion Add-On Peel — Chemical peel enhancement added to your microdermabrasion.
Micro Needling - Collagen Induction — Medical-grade dermal pen treatment for lines, scarring and laxity.

Specialized Skin Treatments

Single Skin Tag Treatment — Targeted removal of one skin tag.
Skin Tag Session (15 mins) — Quarter-hour session for multiple skin tags.
Skin Tag Session (30 mins) — Half-hour session for more extensive treatment.

Frequently asked questions

Where is Beauty Matters located?: Suite 3, Chartwell Professional Suites, 9 Lynden Court, Chartwell, Hamilton 3210, New Zealand.
How do I book an appointment?: Book online via the Book Now link on the website, or phone 07-8533345.
What is the cancellation policy?: Please give 24 hours' notice if you cannot make your appointment — the answer phone is available 24 hours a day. Full payment may be required for no-shows or non-notice, as there is often a cancellation list.
Do you sell gift vouchers?: Yes, vouchers are available for either a specific treatment or a denomination amount.
Is there a loyalty programme?: Yes. Regular clients earn rewards points on every dollar spent on services and retail, worked out automatically on the salon's system — no loyalty card needed. Some conditions apply.
Do you accept Afterpay?: Yes, Afterpay is accepted in store.
Does Brow Henna require a patch test?: Yes. A Brow Henna test patch is compulsory a minimum of 48 hours before your first appointment.

Tips

{"body":"A free test patch is compulsory at least 48 hours before your first Brow Henna appointment, so book it early.","title":"Plan ahead for Brow Henna"}
{"body":"Skin preparation matters for the best result — ask for the details when you book. Your sun-kissed look should last 7-10 days.","title":"Prep before your spray tan"}
{"body":"Regular Brazilian appointments are for clients rebooking within six weeks, so schedule your next visit before you leave.","title":"Keep your Brazilian regular"}
{"body":"Loyalty points accrue on every dollar spent on services and retail and are tracked automatically — no card to carry.","title":"Let your points stack up"}
{"body":"The answer phone takes messages around the clock, and with a cancellation list in play, early notice is appreciated.","title":"Cancel with 24 hours' notice"}

Good to know

{"payments":"Afterpay accepted in store; gift vouchers available"}