The Groom Room Gisborne is a small, private dog grooming studio on Douglas Street in Okitu, Gisborne. It is cage-free and calm, with soothing music and gentle aromas, and the founder, Ingrid, works one dog at a time with a holistic approach to suit each dog. The website says she is fully certified in advanced dog grooming, has worked with dogs of all breeds and sizes, and holds a current pet first aid certificate. Matted coats cost an extra $20 (as at 2026). The studio is set up for drop-off and pick-up at an agreed time.
Customers say Ingrid is confident and calm with dogs, including a nervous greyhound and a shy puppy. Several owners say their dogs come home clean, neat and happy, and one describes a curly-haired dog that is hard to groom being done well and on time. Another says their scruffy dog had its best haircut yet. The studio is praised for its calm setup and for the way it treats dogs.