ILAM Health

doctor — Burnside · Christchurch

About ILAM Health

A general practice on the ground floor of the Ilam Health Building at 110 Memorial Avenue in Burnside, Christchurch. The practice has looked after people for more than 40 years, and moved into a purpose-built facility recently. It says it is taking new patients in its local zone. Phone 03 351 6198, or book through reception or the online patient portal, which enrolled patients can use for standard single appointments. Opening hours are Monday to Friday, 8.10am to 5.30pm, and the building is closed on public holidays. After-hours care is available through PracticePlus, and the practice offers virtual consultations after hours. Enrolled patients whose conditions are stable can request repeat prescriptions, which the doctor decides.

Reviews are mixed. Long-term patients say the reception staff are fantastic, and try to find an appointment that suits, and that the online booking saves time. One reviewer says waits have been longer since the pandemic, with waits of five to ten minutes at times. Another describes a family member feeling their symptoms were dismissed by a doctor, before moving practice to one who listened. Some reviewers mention blood tests.