WeCare is a clinician-owned primary care provider in Canterbury, New Zealand, operating as a brand of Wigram Health Limited. The practice describes itself as a care team model with AI as its operating engine, built to deliver accessible, same-day healthcare and flex around the patient rather than the other way around.
WeCare runs clinics at Wigram, Faringdon, Lincoln and Ilam, plus an Extended Care Network. Core services include CareNow, a quick-consult option for common conditions, minor ailments, injuries and nursing services available seven days a week from $25 per condition for enrolled patients (free for enrolled under-14s) or from $50 for casual patients; Drop-inCare, same-day acute illness and injury care exclusive to enrolled patients with no appointment needed, available at the Wigram, Faringdon and Ilam clinics; MedDirect for long-term medication management; and General Practice services. WeCare Wigram is the only clinic currently offering fracture services, including onsite X-ray and casting.
For patients who'd rather not visit in person, WeCare also offers CareNow Online (nurse-led video consults for a growing range of conditions), an Online Medical Certificate service, and online repeat prescriptions, all accessible through a 24/7 patient portal alongside appointment booking and results.
WeCare positions itself as a different kind of GP practice — a clinician-owned Canterbury primary care provider built around a care team model with AI as what it calls its operating engine. Rather than patients fitting around a clinic's schedule, WeCare's pitch is a system that flexes around the patient, aiming to make healthcare more accessible without long waits or high costs.
At the centre of WeCare's offering is CareNow, a quick-consult service covering a wide range of common conditions, minor ailments, injuries and nursing services. It's available seven days a week, with same-day or next-day appointments generally available. Fees start from $25 per condition for enrolled patients, and are free for enrolled patients under 14; casual (non-enrolled) patients pay from $50 per condition. A related CareNow Physio service, run with Motus Health, covers new injury consults, medication and off-work certificates, also from $25.
The list of conditions CareNow can treat is extensive — everything from acne, allergies and cold/flu symptoms to cervical screening, ear infections, eczema, emergency contraception, gout flare-ups, head lice, immunisations, migraines, minor burns and wounds, sexual health checks, UTIs, and driver's licence medicals, among others. Each consult covers one condition at a time, and can include prescriptions, medical certificates, or wound care as needed.
For problems that genuinely can't wait, WeCare offers Drop-inCare — same-day diagnosis and treatment for acute illnesses and injuries, with no appointment needed. It's exclusive to WeCare enrolled patients, and currently available at three clinics: WeCare Wigram and WeCare Faringdon (both Monday to Friday 8am–6pm, and weekends 9am–3pm), and WeCare Ilam (Monday to Friday 9am–5pm, closed weekends). All three are closed on public holidays, and the practice notes that clinics may close earlier than scheduled without notice if they reach full capacity for the day.
Drop-inCare covers conditions like chest infections, dehydration, abdominal pain, broken bones, wounds, headaches, and other urgent health needs. Notably, WeCare Wigram is the only clinic currently offering fracture services, including onsite X-ray and casting for suspected breaks — patients needing this kind of care would specifically head there. The clinics also run observation units, providing treatment and free follow-ups at no extra cost, aimed at helping patients avoid unnecessary hospital admissions.
WeCare also builds in options for patients who'd rather not come in. CareNow Online offers nurse-led video consults for a growing range of conditions that can be safely treated virtually. The Online Medical Certificate service lets patients complete a brief questionnaire, after which a clinician calls them and issues an off-work certificate by email. Repeat prescriptions can also be requested online. All of this sits alongside a free 24/7 patient portal, where enrolled patients can book appointments, message their care team, and check results at their convenience.
Other services in development or recently added include MedDirect for long-term medication management, a General Practice offering, Adult ADHD assessments, and NEST, though full details on some of these newer additions weren't available in this content.
Enrolling with WeCare takes just a few clicks online and unlocks lower CareNow fees along with full access to same-day appointments and 24/7 virtual care. WeCare can be reached by phone or email, and keeps in touch with patients and the wider community through Facebook and Instagram.