AIA New Zealand, the country's largest life insurer, sits at Level 2, Building B, 126 Oxford Terrace in Takapuna on Auckland's North Shore, offering life, health, trauma and income protection insurance along with its AIA Vitality wellness programme. Its Google rating is 2.6 from 172 reviews, with communication, the claims process and income protection the topics customers raise most.
Life and health insurance reward careful reading before you sign. Premiums typically climb with age, so check how and when a policy's cost can change, and read waiting periods and exclusions rather than just the headline benefit. Full disclosure when applying matters too, since non-disclosure is a common reason claims get declined. Many people use an independent adviser to compare insurers, and keep written records of every conversation in case a claim needs chasing.
For North Shore residents weighing up cover, AIA's Takapuna office is close to home — worth a quote, but worth comparing against other insurers too.