Dog beds are what customers talk about most at The Brooklyn Pet Store, which runs a showroom in AIA House in Smales Farm, Takapuna. Visits are by appointment, and the website asks guests to book one so the team can be ready. Dogs cannot come into the building because of its rules, so visitors come without them. The office does not hold stock, so orders are placed and shipped from the warehouse straight to the buyer's home. Visitors check in on the iPad at reception and are collected from there.
Products mentioned include memory foam beds, soft beds, cat beds and washable covers. One owner bought a jumbo orthopaedic memory foam bed for an older dog that had started to get sore and stiff, and said the dog now loves it. Another bought a lounge bed to keep a dog off the sofa, and said the washable covers are handy. Buyers praise the service and find the covers easy to wash. The website says the brand is loved by over 100,000 pets. Our pick in Takapuna for a memory foam bed for an older dog.