Animates New Lynn, at 34 Clark Street in New Lynn, is a full pet store with a grooming salon in the same building. The Animates website describes the chain as a one-stop shop for pet products, vet services, grooming, DIY dog washes and catteries. Puppy preschool, kitten adoption and a Petpoints loyalty scheme are also listed. Shoppers can order online for standard, same-day or two-hour delivery, or use click and collect.
Customers mention the DIY dog wash and dog grooming most often, and praise the helpful and welcoming staff. One customer said staff took the time to answer every question about their fish and cycling a tank, and tested their water for free. Not every visit goes well. One visitor came on a weekday and found the front counter unattended, with a queue of three forming while staff were elsewhere in the store. Our pick in New Lynn for a dog wash and a supply run in one stop.