Gentle Waves Pet Farewell is a pet aquamation service at 65 Barrys Point Road in Takapuna, Auckland. Aquamation is a water-based process, and the website says it is flame-free and gives 95% less carbon emissions than cremation, with no smoke or harmful gases. The service offers individual aquamation with ashes returned in a chosen urn, and a 60-minute private farewell with a keepsake made for the pet. Pets can be taken to the facility, or the team can collect them from home or from a vet clinic, sometimes on the same day. Ashes and keepsakes are usually returned within five to seven days, and they can be collected from the facility or delivered for an extra charge. SuperGold card holders get 10% off all services. The service can be booked by phone, email or online, and the team works with partner vet clinics for euthanasia.
Customers describe the team as kind, compassionate and gentle. One says the service made a hard time easier, and another says the pet's room was prepared with candles, soft drapery and flowers before the farewell.