A modern multi-purpose venue on Queens Wharf, on Auckland's waterfront at 89 Quay Street, that hosts concerts, festivals, exhibitions and large events. Its programmes are listed on the Auckland Live website, with a range of cabaret, comedy, dance, film, kapa haka, music, opera and theatre. The venue has a virtual accessibility tour on its website.
The Cloud sits next to the ferry terminal and opposite the Britomart Transport Centre, and it is within walking distance of hotels, shops and restaurants. There is no public parking at the venue itself. Public parking is available at the Britomart and Downtown car parks, and the Queens Wharf Village has places to eat, including Kapai, St Pierre's Sushi, Cinta Malaysian, The White Lady, Wolf Coffee and Grab 'More. Smoking and e-cigarettes are prohibited, and there is a drop-off point at the roundabout to the right of the venue. Access needs can be raised with the venue after tickets are booked, and its access line is open Monday to Friday, 9am to 5pm.