Giapo is a modern ice cream parlour in Auckland CBD with a 4.5-star rating from over 3,900 reviews. It specialises in handmade ice cream, gelato, and sorbet in traditional and adventurous flavours. Good ice cream shops pivot on freshness and technique—handmade gelato and ice cream are denser and more flavourful than industrial versions because of fat content, churning speed, and serving temperature. Gelato serves warmer than ice cream, releasing flavour more on the palate. The best gelaterias balance tradition (vanilla, pistachio, chocolate) with adventurous options that justify handmade premiums. Seasonal offerings matter; regulars know summer melons and winter nuts and spices signal freshness, not inventory clearing. The parlour's location, queue management, and staff engagement make the experience—a cramped, slow-moving line undermines even good gelato. Modern design makes waiting part of the pleasure. Giapo brings handmade gelato craftsmanship to Gore Street in Auckland CBD.