Te Tuhi Café

cafe — Pakuranga · Auckland

About Te Tuhi Café

Te Tuhi Café (Te Wharekai o Te Tuhi) was established as Aotearoa New Zealand's first training café dedicated to supporting people with intellectual disabilities. Operating as a non-profit social enterprise situated inside the vibrant Te Tuhi contemporary art gallery and community centre in Pakuranga, the café provided a supportive, inclusive environment where trainees could gain valuable hospitality experience, paid employment, and accredited vocational skills.

The initiative was formed as an innovative collaboration between Te Tuhi, Rescare Homes Trust, and the University of Auckland's School of Psychology, later expanding in partnership with the Manukau Institute of Technology (MIT). Trainees received tailored, hands-on instruction in everyday café operations, from food preparation and barista service to point-of-sale customer care, empowering participants toward greater independence and open employment opportunities in the community.

Serving gallery visitors, local art class attendees, and community members alike, the café fostered a welcoming and fully accessible hub. It offered a meaningful meeting point that broke down social barriers while serving quality beverages and light refreshments in an active cultural setting. Note that the project ran between 2020 and 2025.

Te Tuhi Café: Championing Inclusion and Community Through Hospitality

Te Tuhi Café (Te Wharekai o Te Tuhi) holds a distinctive and pioneering place in New Zealand's social enterprise landscape as Aotearoa's first dedicated training café for people with intellectual disabilities. Located within the energetic, creative environment of the Te Tuhi contemporary art centre in Pakuranga, Auckland, the café operated as a welcoming gathering space that placed inclusion, practical education, and genuine hospitality right at the heart of the neighbourhood.

A Groundbreaking Model of Social Enterprise

Founded in July 2020 amidst the recovery from pandemic lockdowns, Te Tuhi Café was established through a multidisciplinary partnership bringing together Te Tuhi, Rescare Homes Trust, and the School of Psychology at the University of Auckland. The core mission was both practical and transformative: creating meaningful, paid employment and structured training for people who face disproportionately high rates of unemployment.

Rather than an informal volunteer setup, the café was constructed around a rigorous, evidence-based vocational curriculum. Trainees worked in intimate cohorts of two to three individuals alongside professional hospitality mentors and support workers—who were themselves graduate students training in psychology at the University of Auckland. This arrangement fostered the Māori concept of ako, where teaching and learning flowed reciprocally between trainees and staff.

Practical Skills and Accredited Training

Daily operations at Te Tuhi Café provided trainees with genuine, hands-on experience across every facet of the hospitality business. Trainees acquired essential competencies in food hygiene, kitchen preparation, beverage crafting, table service, customer relations, and electronic point-of-sale systems including EFTPOS transactions. Personalized training plans ensured that participants progressed at their own pace, building personal confidence, communication skills, and workplace independence.

In 2024, the café's educational scope broadened further through a pioneering pilot programme with the Manukau Institute of Technology (MIT). Trainees were supported on-site to earn accredited qualifications via MIT’s Level 2 Certificate in Hospitality, formalising their capabilities in safe food handling and café service, and creating a direct bridge to wider hospitality roles across New Zealand.

A Creative and Accessible Community Hub

Beyond its training outcomes, the café played a vital role in the social fabric of East Auckland. Set within an active arts facility that welcomes up to 170,000 visitors annually, the café connected local residents, school groups, art class participants, and destination visitors in a relaxed, barrier-free setting. Guests could enjoy freshly brewed coffee, teas, and an assortment of cakes, snacks, and light meals while enjoying contemporary exhibitions and creative studios.

By normalizing inclusive employment in a bustling public space, Te Tuhi Café challenged societal stigmas surrounding intellectual disability. Though running its formal training operations from 2020 through 2025, the project stands as an enduring benchmark for community integration, social equity, and compassionate entrepreneurship in Aotearoa.

Signature items

  • Fresh Coffee
  • Artisanal Tea
  • Cakes & Slices
  • Light Café Snacks
  • Café Lunch Meals

Menu

Beverages

  • Coffee — Freshly prepared coffee beverages crafted by trainees.
  • Tea — Selection of hot tea options.

Bakery & Light Fare

  • Cakes & Snacks — Assorted cakes, sweet snacks, and light café bites.
  • Prepared Meals — Light meal options and savoury items prepared in the café kitchen.

Frequently asked questions

What was the mission of Te Tuhi Café?
Te Tuhi Café was Aotearoa New Zealand's first training café for people with intellectual disabilities, providing paid employment, hospitality training, and pathways toward open employment.
Where was Te Tuhi Café located?
The café operated inside the Te Tuhi contemporary art centre at 21 William Roberts Road, Pakuranga, Auckland.
Who operated and supported the café initiative?
The project was a collaborative non-profit partnership between Te Tuhi, Rescare Homes Trust, and the University of Auckland's School of Psychology, with accredited training support from Manukau Institute of Technology (MIT).
What kind of qualifications could trainees earn?
Trainees developed core hospitality skills such as food hygiene, beverage preparation, customer service, and EFTPOS handling, with trainees in 2024 earning MIT's Level 2 Certificate in Hospitality.
What food and drinks were served at the café?
The café served tea, coffee, snacks, cakes, and light meals in a casual, community-oriented setting.
Is the venue accessible to visitors with disabilities?
Yes, the facility is fully accessible, welcoming, and child- and disability-friendly.

Tips

  • {"body":"Pair your visit to the café with contemporary art exhibitions and community events hosted throughout Te Tuhi.","title":"Explore Current Exhibitions"}
  • {"body":"The space hosts art classes, school visits, and community activities, making it an active and lively place to spend time.","title":"Community Hub Experience"}
  • {"body":"The café was specifically designed as a positive, supportive setting celebrating inclusive employment and social connection.","title":"Inclusive Environment"}

Good to know

  • {"family":"Child-friendly and welcoming community environment.","payments":"Point-of-sale and EFTPOS payment systems accepted on-site.","accessibility":"Fully accessible facility designed to welcome visitors with disabilities."}