Ace Vet Care

vet — Novena · Singapore

About Ace Vet Care

Ace Vet Care is a veterinary clinic at 271 Balestier Road, Victory Point, Singapore, offering holistic healthcare for pets across every life stage. Founded by Dr. Anthony Goh and Dr. Audrey Loi, the clinic draws on over 20 years of combined veterinary experience, with services spanning consultations, dental care, diagnostics, in-house laboratory testing, surgery and hospitalisation.

Dr. Anthony Goh, the clinic's founder and senior vet, is a University of Sydney graduate who pioneered specialist-level veterinary services in Singapore and holds advanced qualifications in internal medicine and emergency care. Co-founder Dr. Audrey Loi graduated with first-class honours from the University of Sydney and is one of Singapore's first vets certified in acupuncture.

The clinic's philosophy centres on transparent communication, ensuring pet owners are well-informed and confident in their care decisions, supported by modern equipment and state-of-the-art diagnostics. Beyond consultations and treatment, Ace Vet Care also runs a shop offering ear flush products, heart worm/tick and flea preventives, Hills and Royal Canin prescription food, shampoo and supplements.

Pet owners can reach the clinic by phone, WhatsApp, or email, and the practice is active on Facebook, Instagram and TikTok.

Ace Vet Care: Two Decades of Pet Health on Balestier Road

On Balestier Road, at Victory Point in Singapore, Ace Vet Care has built a veterinary practice around a simple idea: pets are family, and their care deserves the same attention and communication a family member would get. Founded by Dr. Anthony Goh and Dr. Audrey Loi, the clinic brings over 20 years of combined veterinary experience to owners across the island.

Founders With Deep Specialist Roots

Dr. Anthony Goh, the clinic's founder and senior vet, is a University of Sydney graduate who pioneered specialist-level veterinary services in Singapore. He holds multiple advanced qualifications in internal medicine and emergency care, and continues to mentor other veterinarians in the field. Co-founder Dr. Audrey Loi graduated with first-class honours from the University of Sydney and is one of Singapore's first vets certified in acupuncture — a rare specialism that shapes part of the clinic's consultation offering.

A Full Range of Services

Ace Vet Care's service list runs from routine to complex. On the preventive side, there are general consultations, wellness checks and vaccinations. For more involved cases, the clinic offers second-opinion and referral consultations, oncology and chemotherapy, and acupuncture and TCM treatment.

Diagnostics are handled in-house with a notably broad toolkit: radiography (including dental), abdominal ultrasonography, gastroscopy, duodenoscopy, colonoscopy, cystoscopy, rhinoscopy, echocardiograms and ECGs. The in-house laboratory backs this up with full bloods (CBC and biochemistry), heartworm and tick-borne disease testing, FIV/FeLV/FIP tests, skin cytology and allergy testing, urinalysis, and fecal examination.

Dental care is treated as its own discipline, with Comprehensive Oral Health Assessment & Treatment (COHAT), dental radiography, scaling and polishing, and both surgical and non-surgical extractions. On the surgical side, the clinic performs sterilisation, soft tissue surgery, biopsies, cystotomy, caesarean sections and exploratory laparotomy. For pets that need to stay longer, there's 24-hour hospitalisation and medical boarding.

What Pet Owners Are Saying

Owner reviews point to a few consistent themes: clear communication, calm handling of anxious or unwell pets, and follow-up care that doesn't stop when the visit ends. Several reviewers mention the clinic checking in via WhatsApp after a visit, sometimes asking for photos to assess whether a return trip is needed. Others describe the treatment room being visible from the consultation room, so owners can keep an eye on their pet throughout minor procedures, and hypoallergenic treats being offered afterwards, with permission.

One reviewer described bringing in a dog after he swallowed something he shouldn't have, praising how quickly and calmly the team stabilised him and talked through the options. Another described switching to Dr. Goh after a sterilisation and dental procedure, calling the care "attentive, detailed, and skillful." A third recounted a cat's urinary issue being resolved by Dr. Loi after a peaceful year turned into a sudden emergency.

Beyond the Clinic

Ace Vet Care also runs a small retail side, stocking ear flush products, heart worm and tick/flea preventives, Hills and Royal Canin prescription diets, shampoo and supplements — practical extensions of the ongoing care the clinic provides. The practice can be reached by phone, WhatsApp or email, and keeps an active presence on Facebook, Instagram and TikTok for pet owners who want to follow along between visits.

Signature items

  • Wellness Consultation & Vaccination
  • COHAT Dental Care
  • 24-Hour Hospitalisation
  • Acupuncture & TCM
  • Sterilisation Surgery
  • In-House Lab Testing

Menu

Surgery

  • Sterilisation — Spay/neuter procedures
  • Soft Tissue Surgery — General soft tissue surgical procedures
  • Incisional and Excisional Biopsy — Tissue biopsy procedures
  • Cystotomy — Bladder surgery
  • Caesarean — Caesarean section delivery
  • Exploratory Laparotomy — Exploratory abdominal surgery

Dental Care

  • Comprehensive Oral Health Assessment & Treatment (COHAT) — Full oral health assessment and treatment
  • Dental Radiography — X-rays for dental diagnosis
  • Scaling & Polishing — Teeth cleaning and polishing
  • Extractions — Surgical and non-surgical tooth extractions

Diagnostics

  • Radiography including Dental — X-ray imaging including dental
  • Abdominal Ultrasonography — Ultrasound imaging of the abdomen
  • Gastroscopy — Endoscopic examination of the stomach
  • Duodenoscopy — Endoscopic examination of the duodenum
  • Colonoscopy — Endoscopic examination of the colon
  • Cystoscopy — Endoscopic examination of the bladder
  • Rhinoscopy — Endoscopic examination of the nasal cavity
  • Echocardiogram — Ultrasound imaging of the heart
  • Electrocardiography (ECG) — Heart electrical activity monitoring

Consultations

  • General Consultations — Standard vet consultations
  • Wellness Consultation & Vaccination — Routine wellness checks and vaccinations
  • 2nd Opinion/Referral Consultations — Second opinions and referral cases
  • Oncology & Chemotherapy — Cancer treatment and chemotherapy
  • Acupuncture & TCM — Acupuncture and traditional Chinese medicine treatment

Hospitalisation

  • 24 Hours Hospitalisation — Round-the-clock inpatient care
  • Medical Boarding — Boarding for pets needing medical supervision

In-House Laboratory Testing

  • Full Bloods (CBC + Biochemistry) — Complete blood count and biochemistry panel
  • Heartworm & Tick-Borne Disease Tests — Screening for heartworm and tick-borne disease
  • FIV/FeLV/FIP Tests — Feline viral disease testing
  • Skin Cytology & Scraping — Skin sample analysis
  • Skin Allergy Test — Allergy testing for skin conditions
  • Urinalysis — Urine sample analysis
  • Fecal Examination — Stool sample analysis
  • External Diagnostics — Additional external diagnostic testing

Frequently asked questions

What services does Ace Vet Care offer?
Consultations, dental care, diagnostics, in-house laboratory testing, surgery and hospitalisation, covering everything from wellness checks to oncology and emergency care.
Who are the vets at Ace Vet Care?
The clinic was founded by Dr. Anthony Goh and Dr. Audrey Loi, both University of Sydney graduates with over 20 years of combined veterinary experience.
Does Ace Vet Care offer acupuncture?
Yes — Dr. Audrey Loi is one of Singapore's first vets certified in acupuncture, and the clinic offers Acupuncture & TCM as part of its consultation services.
Where is Ace Vet Care located?
271 Balestier Road, Victory Point, Singapore 329722.
Can pets be hospitalised at Ace Vet Care?
Yes, the clinic offers 24-hour hospitalisation and medical boarding.
Does Ace Vet Care sell pet products?
Yes, including ear flush, heart worm/tick and flea preventives, Hills and Royal Canin prescription food, shampoo and supplements.
How can I contact Ace Vet Care?
By phone at +65 6258 2159, via WhatsApp, or by email at [email protected].

Tips

  • {"body":"Several owners note the clinic checks in after visits via WhatsApp, sometimes reviewing photos to decide if a return visit is needed.","title":"Follow-up happens over WhatsApp"}
  • {"body":"The treatment room is visible from the consultation room, so you can keep an eye on your pet during small procedures.","title":"You can watch minor procedures"}
  • {"body":"Dr. Audrey Loi is one of Singapore's first vets certified in acupuncture — worth asking about for pets with chronic issues.","title":"Ask about the acupuncture option"}
  • {"body":"The clinic lists a dedicated WhatsApp number for quicker contact alongside its main phone line and email.","title":"WhatsApp is a fast way to reach them"}