Do I need a referral to enrol?

Self-referring clients are welcome. Please bring a doctor's memo on the necessity of rehab or details of your medical history. Note that self-referrals are not eligible for subsidies, which require MOH means testing.

How quickly can I get an appointment?

Complete the online enquiry form and the team will get back to you within 2 working days with a proposed time slot.

Are subsidies available?

Singapore Citizens and Permanent Residents may be eligible for government subsidies and financial assistance, assessed through MOH's National Means Testing System based on monthly household income per person, among other criteria.

Can I claim fees under my insurance plan?

Yes, if your insurance provider covers physiotherapy. A GP's referral is typically required before commencing physiotherapy, so check your provider's terms and conditions.

Do you offer physiotherapy for children?

No. Physiotherapy services are only for adults aged 18 and above.

Is transport provided to sessions?

Yes, transport can be arranged for your loved one to attend rehab sessions after successful enrolment. Home therapy is an alternative if travelling is difficult.

How do I know if physiotherapy is needed for me or a loved one?

It can help if there has been a stroke, brain or spinal injury, Parkinson's or dementia; recent surgery affecting movement; pain in the neck, back, shoulder, knee or joints; a fear of falling or previous falls; or difficulty performing daily activities.

NTUC Health Rehabilitation & Physiotherapy - Jurong Central Plaza (Physiotherapy, Occupational Therapy, Home Therapy)

physiotherapist — Jurong West · Singapore

About NTUC Health Rehabilitation & Physiotherapy - Jurong Central Plaza (Physiotherapy, Occupational Therapy, Home Therapy)

NTUC Health Rehabilitation & Physiotherapy (Jurong Central Plaza) sits at Blk 493 Jurong West Street 41, #02-01, bringing professional rehabilitation services to the heart of Jurong West. Together with trained physiotherapists and caring staff, the team helps clients improve mobility and well-being through exercise, physiotherapy and a comprehensive range of equipment available at the centre.

The centre provides physiotherapy for adults recovering from stroke, injury, surgery or hospitalisation, as well as those managing lower back, neck, shoulder or knee pain and neurological conditions such as Parkinson's Disease and cerebral palsy. Physiotherapy for seniors focuses on restoring mobility affected by illnesses like stroke, heart and lung disease or injury. Occupational therapy supports clients in performing day-to-day tasks independently so they can return to work and society, while community rehabilitation pairs an experienced therapy team with elderly-friendly equipment. Care can be delivered as day rehabilitation at the centre, home therapy at your doorstep, or tele-rehabilitation.

Part of NTUC Health's islandwide network of 23 Rehabilitation & Physiotherapy centres, the Jurong Central Plaza team tailors every treatment plan to the individual, combining movement and balance training, endurance and strength work, pain management, falls prevention and practical advice on posture and lifting. Singapore Citizens and Permanent Residents may qualify for subsidies through MOH's National Means Testing System, transport to sessions can be arranged after enrolment, and self-referrals are accepted with a doctor's memo.

NTUC Health Rehab & Physiotherapy (Jurong Central Plaza): Physiotherapy and Occupational Therapy in Jurong West

On the second floor of Blk 493 Jurong West Street 41, NTUC Health Rehabilitation & Physiotherapy (Jurong Central Plaza) offers Jurong West residents a convenient, community-based path to recovery. Together with trained physiotherapists and caring staff, the centre helps clients improve mobility and overall well-being through guided exercise, physiotherapy and a comprehensive range of equipment, much of it designed to be elderly-friendly.

The centre is one of 23 Rehabilitation & Physiotherapy centres NTUC Health operates across Singapore, so the team here draws on the experience and resources of a long-established care organisation while remaining a familiar neighbourhood fixture. Whether you are recovering from a stroke, regaining strength after surgery or hospitalisation, or finding that aches and pains are getting in the way of daily life, the aim is the same: helping you get back to normal.

What the therapists can help with

Physiotherapy here is designed by professional physiotherapists and focused on restoring everyday function. The team regularly works with clients dealing with:

**Lower back pain** — long hours spent in one position, scoliosis or sciatica can leave the spine sore and uncomfortable; proper pain management combined with a customised exercise plan can improve back pain over time.
**Neck and shoulder pain** — prolonged time looking at computer or phone screens can stiffen the neck and shoulders or even lead to a frozen shoulder, limiting everyday activities like showering, dressing and carrying heavy items. The centre's advice is to consult a physiotherapist rather than relying on painkillers or medicated plasters.
**Knee pain** — running, stretching and bending put strain and impact on the knees, especially for people who work out intensely but irregularly; strengthening the muscles around the knees is central to the plan.
**Neurological conditions** — therapists help those with cerebral palsy, Parkinson's Disease and similar conditions exercise the body and improve strength, mobility and joint range.
**Stroke, fractures and sprains** — numbness, limited range of motion and persistent pain are also conditions the therapists treat.

How treatment works

Every client's plan is prescribed by a physiotherapist and typically combines exercise, pain management tips and recommended changes to activity. Depending on your needs, treatment may include movement and balance training, endurance and strength training, techniques to recover from falls and prevent future ones, health and wellness education, and advice on posture and lifting techniques.

Care is delivered in whichever way suits you best. Day rehabilitation takes place at the Jurong Central Plaza centre itself, with the therapy team and its full range of elderly-friendly equipment. For those who find travelling out difficult, Home Therapy brings physiotherapy, occupational therapy and speech therapy right to your doorstep, and tele-rehabilitation offers remote-guided sessions as a further flexible option. Because every case is unique, the recommended frequency of sessions is customised to each client's condition and recovery once they are admitted.

Progress that families can see

The value of this steady, patient approach shows in the stories families share about NTUC Health's rehab services. One day rehab client describes how a physiotherapist patiently guided her through an arduous journey until her arms, hands and fingers were very much stronger. The daughter of a home therapy client credits weekly physiotherapy and occupational therapy — and wonderful speech therapists — with helping her mother, who suffered a severe stroke, regain some independence and reduce her hospital visits; the therapists even taught the family's helpers how to support the exercises at home. Another family shares that after eight home therapy sessions, their grandmother's muscle strength and stamina had improved, and her physiotherapist went beyond her call of duty to recommend a Senior Activity Centre near her home. A client recovering from surgery says the physiotherapists and occupational therapists built up his mobility and confidence until he could walk and move around confidently — progress his surgeon was very pleased with.

Getting started

Services are for adults aged 18 and above. The simplest way to begin is to complete the online enquiry form; the team will get back to you within two working days with a proposed time slot. Self-referring clients are welcome — just bring a doctor's memo about the necessity of rehab or details of your medical history, keeping in mind that self-referrals are not eligible for subsidies.

Singapore Citizens and Permanent Residents may be eligible for government subsidies and financial assistance, determined through the Ministry of Health's National Means Testing System based on monthly household income per person, among other criteria. If your insurance provider covers physiotherapy, fees can generally be claimed under your plan, with a GP's referral typically required first. Transport to sessions can be arranged for your loved one after successful enrolment — and if getting out is the main hurdle, home therapy may be the most comfortable way to begin.

Signature items

Physiotherapy
Physiotherapy for Seniors
Occupational Therapy
Community Rehabilitation
Home Therapy
Tele-rehabilitation

Day Rehabilitation — Therapy sessions at the Rehabilitation & Physiotherapy centre with a customised exercise plan.
Home Therapy — Physiotherapy, occupational therapy and speech therapy brought to the comfort of your home.
Tele-rehabilitation — Remote-guided rehabilitation sessions as a flexible alternative to in-centre care.

Therapy Services

Physiotherapy — Improve muscle strength, flexibility and mobility, and relieve pain under professional physiotherapists' guidance.
Physiotherapy for Seniors — Improves mobility for seniors whose quality of life is affected by stroke, injury, surgery or heart and lung disease.
Occupational Therapy — Helps you perform day-to-day tasks independently so you can return to work and society.
Community Rehabilitation — Work towards a better quality of life with an experienced therapy team and a comprehensive range of elderly-friendly equipment.
Speech Therapy — Offered as part of NTUC Health's rehab services, including through Home Therapy.

Conditions Treated

Lower back pain — Pain management and a customised exercise plan for back strain, scoliosis or sciatica.
Neck and shoulder pain — Relief for prolonged screen-related strain or frozen shoulder that limits daily activities.
Knee pain — Customised exercises to strengthen the muscles around knees strained by running, stretching and bending.
Neurological conditions — Therapy for cerebral palsy, Parkinson's Disease and similar conditions to improve strength, mobility and joint range.
Stroke, fractures and sprains — Rehabilitation for stroke, fractures, sprains, numbness, limited range of motion and pain.

Programme Elements

Movement and balance training — Guided exercises to improve stability, coordination and confidence in moving.
Endurance and strength training — Structured conditioning to rebuild stamina and muscle strength.
Falls recovery and prevention — Techniques to recover from falls and how to prevent them.
Pain management — Professional guidance to manage and reduce persistent pain.
Posture and lifting advice — Practical coaching on posture and safe lifting techniques.
Health and wellness education — Lifestyle management tips and coaching to prevent further injuries.

Frequently asked questions

Do I need a referral to enrol?: Self-referring clients are welcome. Please bring a doctor's memo on the necessity of rehab or details of your medical history. Note that self-referrals are not eligible for subsidies, which require MOH means testing.
How quickly can I get an appointment?: Complete the online enquiry form and the team will get back to you within 2 working days with a proposed time slot.
Are subsidies available?: Singapore Citizens and Permanent Residents may be eligible for government subsidies and financial assistance, assessed through MOH's National Means Testing System based on monthly household income per person, among other criteria.
Can I claim fees under my insurance plan?: Yes, if your insurance provider covers physiotherapy. A GP's referral is typically required before commencing physiotherapy, so check your provider's terms and conditions.
Do you offer physiotherapy for children?: No. Physiotherapy services are only for adults aged 18 and above.
Is transport provided to sessions?: Yes, transport can be arranged for your loved one to attend rehab sessions after successful enrolment. Home therapy is an alternative if travelling is difficult.
How do I know if physiotherapy is needed for me or a loved one?: It can help if there has been a stroke, brain or spinal injury, Parkinson's or dementia; recent surgery affecting movement; pain in the neck, back, shoulder, knee or joints; a fear of falling or previous falls; or difficulty performing daily activities.

Tips

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{"body":"Self-referrals are accepted with a memo on the need for rehab or your medical history, but they do not qualify for subsidies.","title":"Bring a doctor's memo if self-referring"}
{"body":"Citizens and PRs may qualify for subsidies via MOH's National Means Testing System — review the subsidies page before enrolling.","title":"Check your subsidy eligibility"}
{"body":"Physiotherapy, occupational therapy and speech therapy can be delivered in the comfort of your home.","title":"Consider home therapy if travelling is hard"}
{"body":"Transport to rehab sessions can be arranged for your loved one after successful enrolment.","title":"Ask about transport"}

Good to know

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