Hazel Eyecare is an optometry practice in the Bishan heartlands of Singapore, founded by Optometrist Hazel Loh with a mission to deliver first-class, patient-centred eye care in the community. The practice's own site states it was founded in 2014, growing out of Hazel's belief that eye care should always put people first after witnessing gaps in ethics and professionalism in the local industry — though the site also references the practice as "Your Trusted Eyecare Partner In The Heartlands Since 2005" and "Optometric Excellence Since 2005" elsewhere, so prospective patients may want to confirm the exact founding year directly with the practice.
Hazel Eyecare's services are built around three pillars: eye screening, eyewear, and contact lenses. The comprehensive eye screening covers glaucoma, cataracts, age-related macular degeneration, retinal health, presbyopia, squint and lazy eye, colour deficiency, computer syndrome, binocular vision, diplopia, refraction and dry eye syndrome, priced at S$58 and taking around 30 to 45 minutes. For eyewear, the team helps patients choose frames suited to their face shape, skin tone and lifestyle, while the contact lens range spans soft disposables, soft and rigid gas permeable/hard conventional lenses, and prosthetic contact lenses designed to cover corneal scars and match a wearer's other eye.
Optometrist Hazel Loh holds a Diploma in Optometry (SP) and brought over 9 years of primary eye care experience to founding the practice, including time interning and working as a locum optometrist at Tan Tock Seng Hospital between 2006 and 2007.
Tucked into Bishan Street 11, Hazel Eyecare has built its practice around a simple idea: eye care should put people first, not treat every visit as a transaction.
Hazel Eyecare was founded by Optometrist Hazel Loh, who set out to build a practice after noticing gaps in ethics and professionalism elsewhere in the industry. The practice's About page states it was founded in 2014, while other parts of the site describe the business as serving the heartlands "since 2005" with "over 20 years of experience" — worth clarifying directly with the practice if the exact history matters to you. What's consistent across the site is the emphasis on tailored, patient-first care rather than a one-size-fits-all approach.
At the centre of Hazel Eyecare's offering is its comprehensive eye screening, priced at S$58 and taking around 30 to 45 minutes. The screening covers a genuinely wide range of checks: glaucoma, cataracts, age-related macular degeneration, retinal health, presbyopia, squint eye, lazy eye, colour deficiency, computer syndrome assessment, binocular vision, diplopia (double vision), refraction, and dry eye syndrome. Hazel recommends children be screened every 6 months and adults every 12 months, with more frequent checks for anyone with a history of eye conditions like glaucoma or macular degeneration, or medical conditions like diabetes.
Hazel Eyecare fits a range of contact lens types. Soft disposables are available in daily, biweekly or monthly options, catering to myopia, hyperopia, astigmatism and presbyopia, including breathable materials suited to dry-eye wearers, in both clear and coloured versions. Soft and rigid gas permeable (hard conventional) lenses are also offered across the same wear schedules. For patients with corneal scarring, Hazel Eyecare fits prosthetic contact lenses — soft conventional lenses coloured to closely match the wearer's healthy eye, helping achieve a more balanced look. The practice recommends always getting eyes checked before buying lenses, doing a trial fitting session, and having contact lenses and eyes reviewed every 6 months.
Beyond function, Hazel Eyecare treats eyewear selection as "both a science and an art," helping patients work through questions like which spectacle shape suits their face, which colour matches their skin tone, and whether a frame suits their lifestyle — aiming for eyewear that looks good and feels good to wear.
Hazel Loh holds a Diploma in Optometry (SP) and brought more than 9 years of primary eye care experience to founding the practice, including time interning and working as a locum optometrist at Tan Tock Seng Hospital between 2006 and 2007. The practice describes her as conscientious and approachable, having helped countless patients with refraction, eye health checks and preventive care over the years.
Hazel Eyecare is located at 505C Bishan Street 11, #01-412, Singapore 573505 — a short walk from Bishan MRT station (NS17/CC15), close to Junction 8 shopping mall and the Bishan bus interchange. Drivers can park at the Blk 505 Bishan St 11 multi-storey carpark or the open-air carpark next to Mata Thai, while bus services 50, 52, 54, 55, 56, 57, 58 and 59 stop at bus-stop 53229 outside Blk 501, right by the UOB bank.
Because the practice takes care with every patient, the site notes that walk-in waiting times can be long, and recommends booking an appointment in advance. Hazel Eyecare is open Monday, Tuesday, Thursday and Friday from 11:30am to 7:30pm, Wednesday from 11:30am to 5pm, and Saturday from 11am to 5pm, closed on Sundays and public holidays.