Nail Palace is a chain of nail care salons across Singapore, founded in 2002 by Miss Cheng with the mission of providing holistic solutions for nails and beauty. Since then, it has grown into a go-to nail care destination with 28 locations across the island and more than 150 professional nail technicians, drawing on close to 20 years of accumulated experience.
Miss Cheng founded the company after noticing that Singapore's nail salons at the time lacked the equipment, skills and customer service standards found in beauty parlours overseas. Nail Palace's stated mission is to provide the highest degree of service through a personalised experience, and its offering spans first-class manicures and pedicures, nail art, eyelash extensions, hair removal, hand and foot treatments, and the Sole Renewal Treatment. The salon uses products from established brands including Seche, OPI, Gelish and Footlogix.
Nail Palace has been recognised with several industry accolades, including the Beauty Insider Spa & Salon Awards 2019 for Best Nail Salon Chain and Best Customised Nail Treatment (for its Sole Renewal Treatment), both Readers' Choice Awards, as well as earlier recognitions including a Singapore Brands Award (2013/2014) and an Asia Pacific Brand Award (2013). Customer reviews frequently highlight friendly, knowledgeable staff and results from treatments like the Sole Renewal Treatment and corn treatment.
Nail Palace has grown from a single salon concept into one of Singapore's best-known nail care chains, now operating 28 locations across the island with more than 150 professional nail technicians. The company was founded in 2002 by Miss Cheng, who saw an opportunity to raise the standard of nail care in Singapore.
At the time Nail Palace was founded, Miss Cheng had noticed that many nail salons in Singapore lacked the advanced equipment, skills and customer-service standards she'd seen in beauty parlours overseas. She set out to build a company that would combine strong technical skill with genuine customer care, establishing Nail Palace as a one-stop provider for pampering and nail care. That founding mission — providing the highest degree of service through a personalised experience — still underpins the brand today, alongside a stated vision of offering unique, memorable experiential service that redefines how nail care is practised.
Nail Palace's service menu covers the full spectrum of nail and beauty care. On the hands side, that includes express and classic manicures, gel manicure options, and hand spa treatments. For feet, the range runs from express and classic pedicures through to deluxe and signature deluxe options, both in standard and gel finishes, plus a dedicated leg spa treatment.
Beyond standard manicures and pedicures, Nail Palace offers a set of specialised treatments, including hand and foot paraffin, the DrFoot Expert Foot Bath, an Ag Gel Treatment, and corn treatment for troublesome foot corns. The salon's Sole Renewal Treatment is a particular highlight — an all-in-one foot treatment that has won industry recognition and is frequently praised in customer reviews for delivering visible results.
Hair removal services include PTF treatments (though the salon notes not all skin types are suitable for PTF) for the underarm and lower leg, alongside traditional waxing for the underarm, half leg and full leg. On the eyelash side, Nail Palace offers extensions ranging from 1D through to 6D volume, plus eye masks, eye spa treatments, and eyelash removal, with a complimentary touch-up policy within 10 days of application and a discounted rate for touch-ups requested later.
Nail Palace uses products from established international brands, including Seche, OPI, Gelish and Footlogix, giving customers confidence in the quality of polishes and treatments used. The salon's approach and results have been recognised externally too: at the Beauty Insider Spa & Salon Awards 2019, Nail Palace won the Readers' Choice Award for Best Nail Salon Chain, and its Sole Renewal Treatment won Best Customised Nail Treatment in the same Readers' Choice Awards. Earlier recognition includes a listing in the SMEs Asia Singapore awards (2013/2014), the Asia Pacific Brand Award for Singapore's Finest (2013), and a Singapore Brands Award (2013/2014).
Reviews of Nail Palace consistently point to attentive, knowledgeable staff. One bride praised the team for polite, friendly service on her bridal nails, while another customer credited staff advice for fixing a corn issue. A third reviewer specifically thanked staff member Mavis for resolving a toenail problem, and multiple reviewers highlighted the Sole Renewal Treatment for delivering visible improvement after just one session.
Nail Palace's head office is located at 85 Defu Lane 10, #01-00, Singapore 539218, and can be reached by phone or via dedicated emails for customer service, marketing and leasing enquiries. With 28 outlets across Singapore, customers can find a Nail Palace branch convenient to their neighbourhood for a full range of nail, foot and lash treatments.