My Digital Lock Hillion Mall is part of My Digital Lock Pte Ltd, a Singapore digital lock and home security retailer that started in 2012 with $500 in capital and went on to invent the first HDB gate digital lock in Singapore. The company has since grown to 90 staff and 20 service outlets across Singapore, with this outlet located at Hillion Mall in Bukit Batok.
Beyond digital locks, My Digital Lock's range covers HDB laminate main doors, HDB designer gates, luxury safes and watch winder drawer safes, mattresses and bed frames, and designer doors and gates featuring Swarovski crystal detailing. The company also offers interior design and renovation services for both residential and commercial spaces, and Italian designer wall and floor tiles, positioning it as a broader home improvement destination rather than a single-product retailer.
My Digital Lock highlights several service commitments across its outlets, including absorbing GST and credit card charges rather than passing them on to customers, delivery within 24 hours for digital locks and mattresses, free installation backed by a large team of installers, and an extended 1+2 year warranty on digital locks. The company has a 5.0 rating based on over 40,000 Google reviews.
My Digital Lock's Hillion Mall outlet is part of a Singapore company with a distinctive origin story: founder started the business in 2012 with just $500 in capital after seeing three previous employers fail, driven by a belief that every Singapore home would one day be keyless. That belief led to the invention of the first HDB gate digital lock in Singapore — a product that helped establish the company's reputation in the local market.
What started as a digital lock business has grown considerably. My Digital Lock now operates with 90 staff across 20 service outlets in Singapore, including this Hillion Mall location in Bukit Batok. The product range has expanded well beyond digital locks to include HDB laminate main doors under the Formica brand, HDB designer gates under the Kato brand, and — new for 2026 — designer doors and gates embellished with Swarovski crystal detailing.
The company has also branched into home security and comfort more broadly, offering luxury safes and a Lusano-brand watch winder drawer safe, alongside mattresses and bed frames under its own My President Mattress brand. For customers planning bigger projects, My Digital Lock offers Italian designer wall and floor tiles and full interior design and renovation services, under the Lacasa brand, for both residential and commercial spaces.
The company's founder started in the digital lock industry at just 19, selling established international brands that often lacked passion and innovation — many of which eventually exited the Singapore market, leaving customers without ongoing support. After 16 years in the industry, the decision was made to develop an in-house brand rather than continue relying on others. That decision led to the creation of Lusano, described as a digital lock built to be beautiful, reliable, functional and affordable.
Across its outlets, My Digital Lock promotes a set of customer commitments. The company says it absorbs the 9% GST and 3% credit card charges rather than passing them on to customers, and offers delivery within 24 hours for digital locks and mattresses ordered online. Installation is offered for free, backed by a large team of installers across Singapore, and digital locks come with an extended 1+2 year warranty — described by the company as the longest digital lock warranty available in Singapore. My Digital Lock also operates a customer service network of 18+ stores located in shopping malls across the island.
My Digital Lock has built a strong reputation, reflected in a 5.0 rating from over 40,000 Google reviews — a substantial volume that speaks to how many Singapore households the company has served. This is paired with the company's claim to be a celebrity-recommended choice in the local digital lock market.
Beyond its retail outlets, My Digital Lock also operates what it describes as Singapore's first Renovation Café, located beside its Museum in Yishun. There, visitors can experience the company's craftsmanship firsthand, with senior interior designers on hand for those interested in a full home renovation — an extension of the brand into a broader home improvement experience beyond just locks and gates.
The Hillion Mall outlet in Bukit Batok gives customers in the area direct access to My Digital Lock's range of digital locks, doors, gates, safes and home improvement products, backed by the company's islandwide installation and warranty support.