JL Recruitment is a maid agency with its main branch in Bishan, beside NTUC at Bishan Street 24, and a second branch at Elias Mall in Pasir Ris. It was founded in 2011 and holds a Ministry of Manpower licence, number 11C4974. Its helpers come mainly from Indonesia, the Philippines and Myanmar, and it also places helpers from other approved source countries. The agency places new, transfer, experienced, ex-Singapore and replacement maids. It also places dementia caregivers and live-in caregivers for families with older relatives at home. The work covers childcare, elderly care, housekeeping and cooking. The agency says its support runs from shortlisting and interviews through documentation, work permit support and placement, and continues after the helper starts. Customers say the staff are helpful and that replies come promptly. Several describe the selection as swift and professional, and say the consultant understood what the household needed and matched a helper to it. One family has used the agency for many years and says the same consultant goes out of her way to answer questions, even outside office hours. The Bishan branch is at Blk 279 Bishan Street 24, #01-58, Singapore 570279.