Chez Vous: HideAway Hair Salon

About Chez Vous: HideAway Hair Salon

Chez Vous: HideAway is the 'affordable indulgence' salon concept from Singapore's Chez Vous hair group, located on the 14th floor of Ngee Ann City Tower B along Orchard Road. It shares DNA with the group's Flagship Store and Private Space outlets, but is built around one clear idea: professional, protective hair care that is included with your service rather than sold as an add-on.

The salon's signature is its proprietary 15-step TrichoFusion Hair Services protocol. Every colour, perm or smoothing treatment comes with all 15 protective steps built in — herbal aloe scalp essence, low level laser therapy, head massage, bond repair, an ionised nanobubble detox and more — at no extra charge and without adding significant time to the appointment. The protocol is designed to reduce the scalp irritation, hair damage and dryness that chemical services can cause.

HideAway is equally firm about how it treats guests. There is no hard selling, no pushy packages and no hidden costs; pricing is published openly, applies to all hair lengths and includes prevailing GST. Every service bundle includes a complimentary haircut, and a complimentary retouch is available within 10 days of any haircut or chemical service.

Each Associate Director sees a maximum of five guests a day in two-hour slots, so appointments are unhurried. Guests who prefer peace can book the Quiet Chair Zone — three seats with screen dividers — while a team of seven experienced directors covers Korean perms, rebonding, balayage, keratin treatments, men's cuts and an anti-hairloss mesotherapy programme.

Chez Vous: HideAway — Orchard Road Hair Salon with Built-In 15-Step Scalp & Hair Care

Perched on the 14th floor of Ngee Ann City Tower B on Orchard Road, **Chez Vous: HideAway** is the 'affordable indulgence' concept of Singapore's long-running Chez Vous hair group, sitting alongside its Flagship Store and Private Space siblings. The pitch is disarmingly simple: great hair, real care, and a price tag that won't make you flinch — with none of the upselling or hidden fees many salon visits seem to require.

Built-in care, not paid add-ons

The salon's calling card is its proprietary **15-step TrichoFusion Hair Services** protocol. Every colour, perm or smoothing treatment comes with all 15 steps built in — no extra charge, no added hours, and nothing you need to ask for. The steps unfold in four phases. A scalp booster opens the visit with herbal aloe scalp essence, low level laser therapy and a quick relief head massage. Before any chemicals touch the hair, a defence layer goes on: molecular repair hair mist, Advante water treatment with 18 amino acids, Epres bond repair infusion, scalp barrier activation gel and cooling ice globes. The wash phase brings a high-tech ionised nanobubble detox, an eczema-safe anti-inflammatory cleanser, an oxyinfusion bubble mask, a pre-wash deep repair treatment, a keratin-and-moisture ampoule and a cold ultrasonic iron to drive products deeper. Finally, a soothing-and-recovery stage closes things out with a scalp mask, rebalancing tonic and EMS microcurrent therapy.

The stated goal is to reduce scalp irritation, hair damage and dryness during chemical services — and because it is bundled in, guests don't pay extra or sit significantly longer. Note that the protocol applies to the colour, texture and root-lift bundles rather than à la carte or express services.

Straightforward pricing, zero pressure

Rather than quote-at-the-chair pricing, HideAway publishes its full menu across five categories: express, colour, texture, root lift and an anti-hairloss programme. Every bundle includes a complimentary haircut, and pricing applies to all hair lengths with prevailing GST included — so guests with long hair aren't penalised. Add-ons are clearly tiered as basic or premium upgrades, from highlights, Airtouch balayage and toning to Advanced Sugar Hair Lamination. The anti-hairloss line offers intensive exosome needle-free mesotherapy in one, four- or eight-session plans, with results expected within three months.

Just as telling is what the salon leaves out: pushy packages and hard selling. Reviews on its own page repeatedly praise the stylists for honest advice and a relaxed, no-pressure atmosphere. One first-time perm guest describes being talked through the whole process and aftercare — cushions provided for resting your arms, head massages from the technicians, and staff checking whether you felt cold.

Unhurried chairs and a quiet corner

HideAway caps each Associate Director at a maximum of five guests a day, booked in two-hour slots, so nobody is rushed through. The seven-director team — Oscar Lee, Deon Liow, Jessie Wong, Kelly Chew, Micheal Lee, Fye Lok and Hoshi Soo — brings between 8 and 17 years of experience each, with strengths spanning Korean setting and filler perms, butterfly and hippie perms, volume rebonding, Airtouch balayage, bespoke keratin treatments, men's cuts and soft face-framing layers.

The space matches the tone: a reception and lounge, a private room, a dedicated wash zone and a calm main styling area tucked above the Orchard Road bustle. Not in the mood for small talk? Ask for the **Quiet Chair Zone** when you reserve — three seats with screen dividers, kept serene and chatter-free. And if your hair has second thoughts, a complimentary retouch is available within 10 days of any haircut or chemical service. Reservations can be made online or via WhatsApp.

Signature items

• 15-Step TrichoFusion Service
• Korean Filler Perm
• Soft Rebonding
• Airtouch Balayage
• Intensive Exosome Needle-free Mesotherapy
• Quiet Chair Zone

Menu

Colour

• 1-tone Color (w/o bleach) — Single-tone colour with natural-oriented shades available; comes with a complimentary haircut and 15-step protective care.
• Basic Upgrade — Add-ons such as highlights with lightener or high-lift colour, Airtouch Balayage, lightening per round, base colour, root perm, toning, Triple Core Restore Hair Treatment or Plasma Scalp Therapy & Head Spa.
• Premium Upgrade — Advanced Sugar Hair Lamination as a top-tier add-on.

Texture

• Texture Transformation — Choose one of Korean Filler Perm, Soft Rebonding, Nature Glow Smoothing Treatment, Bespoke Keratin Treatment or Curlplasty (mild curl reduction); includes haircut and 15-step protective care.
• Basic Upgrade — Add-ons including root perm, partial rebonding, root retouch, 1-tone colour, highlights, Airtouch Balayage, lightening per round, base colour, toning, Triple Core Restore or Plasma Scalp Therapy & Head Spa.
• Premium Upgrade — Advanced Sugar Hair Lamination as a top-tier add-on.

Root Lift

• Root Perm — Customised root-lift technique based on hair type; includes a complimentary haircut and 15-step protective care.
• Basic Upgrade — Add-ons including root retouch, 1-tone colour, Triple Core Restore Hair Treatment or Plasma Scalp Therapy & Head Spa.
• Premium Upgrade — Advanced Sugar Hair Lamination as a top-tier add-on.

Express Services

• Express Service — Choose one of Root Retouch (1-inch, no bleach), Triple Core Restore Hair Treatment or Plasma Scalp Therapy & Head Spa; includes a complimentary haircut.

Anti-Hairloss Program

• Intensive Exosome Needle-free Mesotherapy — Needle-free scalp programme with results in three months; offered as 1, 4 or 8-session plans; includes a complimentary haircut.

TrichoFusion Protocol Steps

• Herbal Aloe Scalp Essence — Soothes, hydrates and eases scalp inflammation naturally.
• Low Level Laser Therapy — Customised wavelengths to soothe, rebalance or revitalise the scalp.
• Quick Relief Head Massage — A brief moment of calm to relax, reset and recharge.
• Molecular Repair Hair Mist — Strengthens core polypeptide chains to help reduce breakage.
• Advante Water Treatment — Rebuilds hair resilience with 18 amino acids delivered via electrolysed water.
• Epres Bond Repair Infusion — Minimises structural damage from chemical stress with a patented formula.
• Scalp Barrier Activation Gel — Shields against chemical stress with licorice-root-derived Dipotassium Glycyrrhizinate.
• Ice Globe Application — Cools and calms the scalp before chemical services to reduce sensitivity.
• High-tech Ionised Nanobubble — Bubbles 1/2,000 the size of regular carbonated ones for a deep yet gentle detox.
• Anti-Inflammatory Cleanser — Targets micro-inflammation after chemical exposure; eczema-safe.
• Oxyinfusion Bubble Mask — Neutralises chemical stress with bioactive peptides, EGFs and plant stem cells.
• Pre-wash Deep Repair Treatment — Refills the hair's inner structure with Aminopropyl Triethoxysilane.
• Deep Repair & Hydration Ampoule — Replenishes lost keratin and moisture to preserve hair integrity.
• Cold Ultrasonic Iron — Breaks down molecules to boost treatment absorption and penetration.
• Soothing Scalp Mask — Repairs the scalp barrier with Meadowfoam and Rice Germ Oils.
• Rebalancing Scalp Tonic — Reduces post-chemical stress and supports scalp recovery.
• EMS Microcurrent Therapy — Boosts absorption of treatments with gentle electrical pulses.

Frequently asked questions

What is the 15-step TrichoFusion protocol?

It is Chez Vous: HideAway's proprietary protocol that protects your scalp and hair before and during chemical services. It is built into every colour, perm and smoothing bundle at no extra cost — though it does not apply to à la carte and express services.

Will I be pressured to buy packages?

No. The salon operates a no-hard-selling, no-pushy-packages policy, with 100% price transparency and no hidden costs.

Do prices differ by hair length?

No. Pricing applies to all hair lengths and includes the prevailing GST.

What is included in a service bundle?

Every TrichoFusion service bundle includes a complimentary haircut plus the 15-step scalp and hair protective care, without adding major time to your visit.

What if I am not happy with my haircut or colour?

The salon offers a complimentary retouch within 10 days for all haircut and chemical services.

Can I avoid small talk during my appointment?

Yes — request the Quiet Chair Zone when you reserve. It has three seats with screen dividers for a peaceful, private experience.

How do I book an appointment?

Reservations can be made through the salon's booking page or via WhatsApp.

Tips

• {"body":"Each Associate Director sees a maximum of five guests a day in two-hour slots, so popular stylists' diaries fill up fast.","title":"Book early"}
• {"body":"Prefer silence over small talk? Mention it during your reservation to get one of the three screen-divided seats.","title":"Request the Quiet Chair Zone"}
• {"body":"If your haircut or chemical service needs tweaking, return within 10 days for a complimentary retouch.","title":"Use the 10-day retouch"}
• {"body":"Colour, texture and root-lift services include a haircut and the 15-step protective care; the protocol does not apply to à la carte or express services.","title":"Know what is bundled"}

Good to know

• {"payments":"Prices include prevailing GST and apply to all hair lengths."}