Katong Family Clinic

doctor — Katong · Singapore

About Katong Family Clinic

Katong Family Clinic is a Family Physician (GP) clinic at 206 Tanjong Katong Road, Singapore, led by Directors Dr Sarah Jane Packer and Dr Jack Lee Yi Jie. The clinic describes its mission as encouraging healthy lives and happier families, with a focus on holistic, person-centred care for patients of all ages.

Dr Sarah Jane Packer graduated from Guys, King's & St Thomas's London in 2006, holds the Diploma of the Royal College of Obstetricians and Gynaecologists (UK) and Membership of the Royal College of General Practitioners (UK), and has practised Family Medicine in Singapore since 2011, with particular interests in Women's Health, Chronic Disease Management, Minor Surgical Procedures, Occupational Medicine and Travel Medicine. Dr Jack Lee Yi Jie, also a 2006 graduate of Guys, King's & St Thomas's London, holds Membership of the Royal College of Surgeons of England and a Diploma of Head and Neck Surgery, with a special interest in Ear, Nose & Throat conditions alongside Minor Surgical Procedures, Chronic Disease Management and Travel Medicine.

The clinic accepts Medisave, CHAS, the Pioneer Generation Scheme, MBS@GOV and the Baby Bonus Scheme, and offers in-house rapid testing for dengue and HIV, plus rapid influenza test kits. A QR-based online queue registration system is available for walk-in general consultations, though procedures such as LPA, disability assessments, dewaxing and IUCD placements still require an appointment.

Katong Family Clinic: Person-Centred GP and ENT Care in the Heart of Katong

Katong Family Clinic sits at 206 Tanjong Katong Road, run by two UK-trained doctors, Dr Sarah Jane Packer and Dr Jack Lee Yi Jie, who both graduated from Guys, King's & St Thomas's London in 2006 before building separate specialties and eventually joining forces as Directors of the clinic. Their stated approach centres on holistic, person-centred care, treating patients of all ages with dignity, compassion and respect.

Two Doctors, Complementary Specialties

Dr Sarah Jane Packer holds the Diploma of the Royal College of Obstetricians and Gynaecologists (UK) and Membership of the Royal College of General Practitioners (UK), along with a Graduate Diploma in Occupational Medicine and status as a Designated Workplace Doctor in Singapore. She has practised Family Medicine in Singapore since 2011, with particular interests in Women's Health, Chronic Disease Management, Minor Surgical Procedures, Occupational Medicine, Travel Medicine, and Health Screening.

Dr Jack Lee Yi Jie brings a different focus, holding Membership of the Royal College of Surgeons of England and a Diploma of Head and Neck Surgery, with training at institutions including Great Ormond Street Hospital for Children and Imperial College St Mary's Hospital in London. His special interest lies in Ear, Nose & Throat (ENT) conditions, alongside Minor Surgical Procedures, Chronic Disease Management and Travel Medicine.

A Broad Range of Services

The clinic's services span Family Medicine, ENT, Health Screening, Statutory Health Checks, Women's Health, Children's Health and Men's Health. On the Family Medicine side, this includes chronic disease management for conditions like high blood pressure, cholesterol, diabetes and asthma, minor surgical procedures, elderly medicine, travel medicine, driving licence medicals, and LPA (Lasting Power of Attorney) services as an accredited provider. ENT services cover sinus allergies, dizziness and giddiness, hearing loss assessment, ear wax micro-suction, and removal of foreign bodies.

Women's health services range from family planning and emergency contraception through to routine gynaecological screening including Pap smears, HPV testing, and the cervical cancer vaccine, while men's health covers hair loss, erectile dysfunction and sexual health. Children's health includes general consultations, childhood vaccinations, and developmental assessments. The clinic also performs statutory health checks for pre-employment, work permit renewal, and domestic helper renewal purposes.

In-House Rapid Testing

Katong Family Clinic offers several in-house diagnostic tools, including rapid dengue testing (a finger-prick test with results in under 20 minutes), rapid HIV testing, and rapid influenza test kits that return results in under 10 minutes, helping differentiate flu strains from bacterial illness to guide treatment decisions.

Booking a Visit

The clinic is open 8.30am to 12.30pm Monday to Saturday, 2.00pm to 5.00pm Monday to Friday, and 6.30pm to 9.30pm on Monday, Tuesday, Thursday and Friday. It is closed Sundays and public holidays, and registration closes 30 minutes before each session ends, earlier if the queue is busy. For walk-in general consultations, the clinic has trialled a QR-based online queue registration system, which opens 15 minutes after each session starts and closes once capacity is reached — though procedures like LPA, disability assessments, dewaxing and IUCD placements still require a pre-arranged appointment.

Schemes and Contact

Katong Family Clinic accepts Medisave, CHAS, the Pioneer Generation Scheme, MBS@GOV and the Baby Bonus Scheme. Patients can reach the clinic by phone at 6203 4192 or 6954 2176, or by email at katongfamilyclinic@gmail.com, with messages typically answered within 24 hours or the next working day.

Signature items

  • Lasting Power of Attorney (LPA)
  • Rapid Dengue Testing
  • Ear Wax Micro-Suction
  • Comprehensive Health Screening
  • Chronic Disease Management
  • Rapid HIV Testing

Menu

ENT Services

  • Sinus Allergies — Treatment for sinus allergy conditions.
  • Dizziness and Giddiness — Assessment and treatment of dizziness and giddiness.
  • Hearing Loss — Assessment of hearing loss.
  • Ear Wax Micro-Suction — Ear wax removal via micro-suction.
  • Removal of Foreign Bodies — Removal of foreign bodies, typically from the ear.

Men'S Health

  • Hair Loss — Assessment and treatment of hair loss.
  • Erectile Dysfunction — Assessment and treatment of erectile dysfunction.
  • Sexual Health — General sexual health services.
  • STD/STI Testing and Treatment — Testing and treatment for STDs/STIs.
  • Rapid HIV Testing — In-house rapid HIV testing.

Women'S Health

  • Family Planning/Contraception — Advice and services for family planning and contraception.
  • Emergency Contraception — Emergency contraception services.
  • Menstrual Disorders — Assessment and treatment of menstrual disorders.
  • Menopause — Care and advice related to menopause.
  • Gynaecological Disorders — Assessment and treatment of gynaecological disorders.
  • Routine Gynaecological Screening including Pap Smears — Routine gynaecological screening, including Pap smears.
  • Cervical Cancer Vaccine — Cervical cancer vaccination.
  • STD/STI Testing and Treatment — Testing and treatment for STDs/STIs.
  • Rapid HIV Testing — In-house rapid HIV testing.
  • HPV Testing — HPV testing services.

Children'S Health

  • General Consultations — General health consultations for children.
  • Childhood Vaccinations — Vaccinations for children.
  • Developmental Assessments — Assessments of childhood development.

Statutory Health Checks

  • Pre-employment Check-up — Medical check-up required for employment.
  • Work Permit Renewal Check-up — Medical check-up for work permit renewal.
  • Domestic Helper (Maid) Renewal Check-up — Medical check-up for domestic helper permit renewal.

Family Medicine Services

  • Acute Illness and Infections — Treatment for acute illnesses and infections.
  • Chronic Disease Management — Management of conditions including high blood pressure, high cholesterol, diabetes, and asthma/chronic lung diseases.
  • Minor Surgical Procedures — In-clinic minor surgical procedures.
  • Elderly Medicine — Medical care tailored to elderly patients.
  • Travel Medicines — Travel-related medical advice and vaccinations.
  • Vaccinations — General vaccination services.
  • Driving Licence Medical — Medical checks for driving licence purposes.
  • Lasting Power of Attorney (LPA) — LPA Accredited Provider services.
  • Rapid Dengue Testing — In-house rapid dengue testing.

Health Screening & Preventive Medicine

  • Comprehensive Health Screening — General comprehensive health screening.
  • Pre-marital Health Screening — Health screening for couples prior to marriage.
  • Smoking Cessation — Support for quitting smoking.
  • Weight Management — Support for weight management.

Frequently asked questions

What are Katong Family Clinic's opening hours?
8.30am-12.30pm Monday to Saturday; 2.00pm-5.00pm Monday to Friday; 6.30pm-9.30pm Monday, Tuesday, Thursday and Friday. Closed Sundays and public holidays.
Who are the doctors at the clinic?
Dr Sarah Jane Packer and Dr Jack Lee Yi Jie, both Directors of the clinic.
What schemes does the clinic accept?
Medisave, CHAS, the Pioneer Generation Scheme, MBS@GOV and the Baby Bonus Scheme.
Can I walk in without an appointment?
Yes, for general consultations via QR queue registration, though procedures like LPA, dewaxing or IUCD placement need an appointment.
Does the clinic offer dengue or HIV testing?
Yes, both rapid dengue testing and rapid HIV testing are done in-house.
Is the clinic an LPA accredited provider?
Yes, Lasting Power of Attorney services are available.
How can I contact the clinic?
By phone at 6203 4192 or 6954 2176, or by email at katongfamilyclinic@gmail.com.

Tips

  • {"body":"QR queue registration opens 15 minutes after each session starts and closes once capacity is reached.","title":"Use QR registration for walk-in consultations"}
  • {"body":"LPA, disability assessments, dewaxing and IUCD placements require a pre-arranged appointment.","title":"Book ahead for procedures"}
  • {"body":"Registration closes 30 minutes before session end, earlier if the queue is busy.","title":"Arrive before the registration cut-off"}
  • {"body":"Dengue, HIV and influenza rapid tests are all available on-site with quick turnaround times.","title":"Ask about in-house rapid testing"}

Good to know

  • {"family":"Children's health services include general consultations, vaccinations and developmental assessments","payments":"Accepts Medisave, CHAS, Pioneer Generation Scheme, MBS@GOV and Baby Bonus Scheme"}