HeartlandHealth is a family GP clinic group in Singapore, operating 22 conveniently located clinics across the island under the banner "your family's doctor at your doorstep." Clinics are open daily, including public holidays, and the group also offers teleconsultation for patients who can't visit in person.
The group is led by CEO Dr Loh Jiashen, an infectious disease specialist who graduated from the Yong Loo Lin School of Medicine in 2007, gained specialist accreditation in 2016, entered private practice in 2021, and became CEO of the group in 2023. He is supported by Deputy CEO Toh Wei Hong, who brings 20 years of senior management experience across SGX-listed firms and high-growth companies, along with Medical Directors Dr Lim Kai Hung (Regulatory & Quality) and Dr Chin Yuin Cheng (Operations), and General Manager Emilia Lim. The clinics are staffed by a large team of resident physicians across locations including Tampines East, Redhill Close, Bukit Batok, Teck Ghee, Telok Blangah, Toa Payoh, New Upper Changi and Jurong West, with individual doctors covering interests from dermatology and women's health to ENT, musculoskeletal care, paediatric health and chronic disease management.
Services span acute illness, vaccination (including the Comirnaty LP.8.1 COVID-19 vaccine), minor surgery and procedures, health screening, chronic disease follow-up, baby and children's health, and doctor assessments including functional assessment reports and court deputyship applications. HeartlandHealth accepts a range of Singapore government healthcare financing schemes, including CHAS, Pioneer Generation, Merdeka Generation, Baby Bonus and Medisave.
HeartlandHealth is a family GP clinic group with 22 conveniently located clinics across Singapore, built around the idea of being "your family's doctor at your doorstep." Clinics are open daily, including public holidays, and the group also offers teleconsultation for patients who need to see a doctor without visiting a clinic in person.
## Leadership and Team The group is led by CEO Dr Loh Jiashen, an infectious disease specialist who graduated from the Yong Loo Lin School of Medicine in 2007, gained specialist accreditation in 2016, entered private practice in 2021 and became CEO in 2023. In his own words, HeartlandHealth treats primary care as "both a privilege and a significant undertaking" rather than a quick fix for minor ailments. He's supported by Deputy CEO Toh Wei Hong, who brings 20 years of senior management experience across SGX-listed firms and high-growth companies, alongside Medical Directors Dr Lim Kai Hung (Regulatory & Quality) and Dr Chin Yuin Cheng (Operations), and General Manager Emilia Lim.
The resident physician team spans a wide range of clinical interests. Dr Chi Ying Yue, based at HeartlandHealth Tampines East, focuses on women's health and dermatological conditions including hair loss and scalp dermatitis. Dr Benjamin Chew, practising at Redhill Close and Bukit Batok, has an interest in ENT conditions and clinic surgical procedures. Dr Lim Kai Hung, at 1 Medical Teck Ghee, covers neonatal and geriatric care along with procedures like incision and drainage and joint injections. Dr Jay Tan Wei Jie at Telok Blangah focuses on paediatric health and chronic disease management, while Dr Lee Chuan Shing at Toa Payoh has an interest in musculoskeletal care, and Dr Andy Kong, across New Upper Changi and Jurong West, emphasises patient education and chronic care.
## What They're Known For Services across the group cover acute illness, vaccination (including the Comirnaty LP.8.1 COVID-19 vaccine), minor surgery and procedures, health screening, chronic disease follow-up, and baby and children's health. The clinics also handle doctor assessments, including functional assessment reports and court deputyship applications — services that go beyond typical walk-in GP care.
## Making Care Accessible HeartlandHealth accepts a wide range of Singapore government healthcare financing schemes, including CHAS, Pioneer Generation, Merdeka Generation, Baby Bonus and Medisave, aiming to make care more affordable across different patient groups. The group states its broader mission is to make healthcare affordable and accessible to everyone, a theme that also shows up in its active hiring for both frontline and medical staff.
## Getting in Touch Patients can locate their nearest clinic online, join a queue remotely before arriving, or start a teleconsultation directly through the website. The group can also be reached via WhatsApp, and maintains an active presence on Facebook and Instagram.