QB HOUSE is a haircut specialty store built around the idea of "Time-Saving" service — getting customers a quality haircut in the shortest possible time, without unnecessary procedures. The brand's approach is guided by three stated principles: being more honest (avoiding unnecessary procedures and completing the haircut sincerely), being more polite (staying close to the customer with high quality service), and being more convenient (letting customers get a haircut whenever they want).
In Singapore, QB HOUSE operates outlets islandwide, with an outlet locator that lets customers search by nearest outlet, by route, or by area. The brand also runs QB Rewards, its own loyalty programme, and has published a user guide covering pricing, service flow, and how to order, so first-time customers know what to expect.
Hygiene has been a stated priority since the business started, and QB HOUSE has been recognised externally for its service: it received the SRA Excellent Service Award (EXSA) in 2025 for outstanding customer service, and was honoured with a City of Good Award at the President's Volunteerism & Philanthropy Awards 2025, tied to a Hair for Hope satellite event with the Children's Cancer Foundation.
QB HOUSE Singapore is part of a wider international group, with sister operations in Japan, Taiwan, Hong Kong, New York, Canada, Vietnam and Malaysia.
QB HOUSE describes itself simply as a haircut specialty store, and the idea behind it is just as simple: "Time-Saving" service, where a customer can get a genuinely good haircut in the shortest possible time, without losing the social and economic benefits of a proper trip to the barber. It's a concept the brand has built its whole operation around, from how outlets are run to how the service itself is delivered.
QB HOUSE frames its approach around three stated principles. Being more honest means avoiding unnecessary procedures and simply completing the haircut sincerely — no upselling, no padding out the visit. Being more polite means staying close to the customer and delivering a genuinely high quality haircut, not just a fast one. And being more convenient means making sure a customer can get a haircut whenever they actually want one, rather than working around limited availability. Together, these ideas shape everything from the outlet layout to the pace of service.
In Singapore, QB HOUSE outlets are spread across the island, and the brand has built tools specifically to make finding one straightforward — customers can search for the nearest outlet, search by route, or search by area. That islandwide footprint is part of the convenience promise: a fast haircut isn't much good if the nearest outlet is out of the way.
QB HOUSE's core service is the haircut itself, but the brand has been expanding its menu. A Zero Fade Haircut Menu was introduced as a new offering, crafted for precision, detail and modern style, though it's currently only available at three exclusive outlets rather than the full network. There's also a QB Premium line, covering haircut and styling service, which sits under the separate QB Premium banner. QB HOUSE has also continued opening new outlets, including a new location at Lentor Modern.
QB HOUSE's service has picked up external recognition, including the SRA Excellent Service Award (EXSA) in 2025 for outstanding customer service. The brand has also been involved in community initiatives — it was honoured with a City of Good Award at the President's Volunteerism & Philanthropy Awards 2025, connected to a Hair for Hope satellite event run with the Children's Cancer Foundation at Kong Meng San Phor Kark See Monastery, with the award conferred by President Tharman Shanmugaratnam.
Hygiene measures have reportedly been part of QB HOUSE's operations since the business started, aimed at giving customers peace of mind while they're in the chair. For regular customers, QB HOUSE also runs its own QB Rewards loyalty programme, alongside a published user guide that walks new customers through pricing, the service flow, and how to place an order before they even walk in.
QB HOUSE Singapore isn't a standalone operation — it's part of a wider international group with a presence in Japan, Taiwan, Hong Kong, New York, Canada, Vietnam and Malaysia. That international footprint sits alongside the brand's Singapore-specific growth, including new outlet openings and an ongoing push to hire experienced hairstylists for full-time and part-time roles as the network expands.