QB House at Alexandra Retail Centre (ARC) is part of the QB House network, a haircut specialty store brand built around the concept of "Time-Saving" service — delivering a quality haircut in the shortest possible time. QB House operates as part of an international group with outlets in Japan, Taiwan, Hong Kong, New York, Canada, Vietnam, Malaysia and Singapore.
The brand's approach to service is guided by three core principles: being more honest, by avoiding unnecessary procedures and completing each haircut sincerely; being more polite, by staying close to the customer and providing a high quality haircut service; and being more convenient, by making it possible to get a haircut whenever the customer wants one. Hygiene measures have been in place at QB House since the start of the business, aimed at giving customers peace of mind during their visit.
QB House has been recognised with industry awards, including the 2025 SRA Excellent Service Award (EXSA) for outstanding customer service, and was honoured as a 'City of Good' at the President's Volunteerism & Philanthropy Awards 2025 for its involvement in the Hair for Hope Satellite Event with the Children's Cancer Foundation. Customers can also join the QB Rewards loyalty programme for added benefits on their visits.
QB House at Alexandra Retail Centre (ARC) is one outlet within a much larger international network built on a simple idea: a great haircut shouldn't have to take up your whole afternoon. Branded as a "haircut specialty store," QB House operates across Japan, Taiwan, Hong Kong, New York, Canada, Vietnam, Malaysia and Singapore, bringing the same time-saving philosophy to each market.
At the core of QB House's brand is the idea of "Time-Saving" — delivering a haircut in the shortest possible time while still providing genuine social and economic value to the customer. This isn't just about speed for its own sake; QB House frames it as a service philosophy built on three principles. Being more honest means avoiding unnecessary procedures and completing each haircut sincerely, without upselling services the customer doesn't need. Being more polite means staying close to the customer throughout the process and delivering a genuinely high-quality haircut. And being more convenient means making sure customers can get a haircut whenever they want one, without unnecessary friction.
QB House has recently introduced a new Zero Fade Haircut Menu, described as crafted for precision, detail and modern style, currently available at a small number of exclusive outlets. The brand has also opened new locations, including a new outlet at Lentor Modern, alongside its QB PREMIUM offering — a more elevated haircut and styling service available under a separate QB PREMIUM brand umbrella.
Hygiene measures have been part of QB House's operations since the business began, designed to give customers peace of mind during their visit. This commitment to quality service has been recognised externally too: QB House was honoured with the 2025 SRA Excellent Service Award (EXSA) for outstanding customer service, and was recognised as a 'City of Good' at the President's Volunteerism & Philanthropy Awards 2025, for its role in the Hair for Hope Satellite Event organised by the Children's Cancer Foundation at Kong Meng San Phor Kark See Monastery.
Customers can sign up for the QB Rewards loyalty programme to get added value from repeat visits. QB House also regularly shares news and updates through its website, covering everything from new outlet openings to menu changes and community initiatives, and the brand is active on Facebook and Instagram. The company is also hiring experienced hairstylists for full-time and part-time roles, reflecting an ongoing focus on building out its team.
The Alexandra Retail Centre outlet is located at 460 Alexandra Road, #02-07, in Queenstown, Singapore, part of QB House's islandwide network of conveniently located outlets designed to make getting a haircut as easy as possible, wherever you are.