Backpackers Gallery is a bag shop in Queenstown, Singapore, rated 4.6 from 39 Google reviews.
A bag shop is easiest to use when you know what the bag is for. Check the strap length and how the weight sits on your shoulder, and try the bag with the things you usually carry. Look at the stitching at the handles and the base, since these take the most strain. Ask about the lining and the zips, and whether the material cleans easily. Regulars often pick a neutral colour for everyday use and add a more distinctive piece for trips and occasions.
Queenstown is a mature residential town with a mix of estates and shops, so the store suits people who live nearby and want a bag for daily use or a short trip.