House of Many Faces is a husband-and-wife massage and wellness business on Thornton Road in Whakatāne, about five minutes' drive from the town. The owners are both NZQA-qualified massage therapists, and they specialise in couples massage, where two people are treated in the same room by two therapists, and in small group bookings. Other treatments include relaxation, deep tissue, sports, Indian head and holistic massage, and a range of beauty services. Mobile massage is also available. The business also offers bed and breakfast accommodation in the family home, and dance lessons in Latin, ballroom and New Vogue.
The spa has a 46-jet spa pool in a private garden, with a shaded seating area for small groups. A 45-minute non-steam infrared sauna session is offered, and the business describes its sauna as combining infrared heat, music, sunlight therapy, aromatherapy and colour therapy. Customers say a couples massage made a good treat after a busy month. Others say the massage was lovely, relaxing and of high quality, and praise the friendly owners. One customer says the massage with one of the owners was excellent and highly recommended.