Petware is New Zealand's leading full-line supplier of pet products, operating from 80 Mountain Road in Mount Cook, Wellington. The company represents some of the most well-known, trusted brands in the pet industry worldwide and serves registered businesses across the New Zealand pet industry through its online business-to-business platform.
The catalogue spans eight categories — Commercial Grooming, Aquatic, Bird, Cat Litter, Dog and Cat, Food Cat and Dog, Reptile and Small Animal — so pet retailers, groomers and specialists can source nearly everything they need from one supplier. The Food Cat and Dog category alone lists 85 products, including the Nutrience CARE range of functional diets (oral health, sensitive skin and stomach, hairball control and urinary health) and the premium Nutrience Sub Zero cat line with recipes such as Fraser Valley, Prairie Red and limited-ingredient Duck & Pear and Turkey & Pumpkin.
Account holders get the full online experience: browsing the catalogue, saving Favourites, building Lists for reordering or special events, and picking through a rolling selection of Specials, New Products and End of Line clearances. Click & Collect is available from the Wellington base — quote 'Click & Collect' and your email in the order notes, allow 24 hours, and collect between 10am and 3pm, Monday to Friday.
New to Petware? Registered businesses in the NZ pet industry can request an application form by emailing [email protected] or by phoning 0800 800 135 on weekdays and asking for the Sales Manager.
Up on Mountain Road in Mount Cook, just south of central Wellington, Petware runs the kind of business most pet owners never see, but plenty of pet businesses rely on every week. The company describes itself as New Zealand's leading full-line supplier of pet products, and it has built that position by representing some of the most well-known, trusted brands in the pet industry worldwide. From this Wellington base, Petware supplies the retailers, groomers and pet specialists who keep shelves stocked and animals fed right across the country.
This is not a walk-in pet shop. Petware operates a dedicated business-to-business website where registered pet industry businesses order from the full catalogue at their own pace. Account holders log in, browse by category, drop products into a basket, and manage everything from reorder lists to special-event planning online. It is a wholesaler's operation, streamlined for people buying in volume rather than picking up a single bag of kibble.
Full-line is the operative phrase. The range is organised into eight categories — Commercial Grooming, Aquatic, Bird, Cat Litter, Dog and Cat, Food Cat and Dog, Reptile and Small Animal — which together cover nearly every kind of animal a New Zealand pet business might serve. Professional groomers, aquarists, bird keepers, reptile keepers and small-animal specialists all have a section of the catalogue built around them.
The Food Cat and Dog category alone lists 85 products, and it showcases the brands Petware is known for. The Nutrience CARE range takes a targeted approach to pet health: oral health diets for both cats and dogs, sensitive skin and stomach formulas in both species, and dedicated hairball control and urinary health diets for cats, in bag sizes from 1.5kg up to a 10kg large-dog size. Sitting alongside it is Nutrience Sub Zero, the premium cat line, with recipes including Fraser Valley, Prairie Red and limited-ingredient Duck & Pear and Turkey & Pumpkin blends in 1.8kg bags.
And that is one category of eight. Between grooming, litter, bird, reptile, aquatic and small animal ranges, the catalogue is designed so a pet business can source close to everything it needs from a single supplier — one order, one delivery, one relationship.
The website is where the day-to-day happens. Account holders can check the Specials page for current deals, browse New Products for recent arrivals, and keep an eye on End of Line, where products are cleared out with a simple warning: once they are gone, there are no more. Petware's own pitch is that there are 'heaps of great deals on a huge range of products', and the specials and clearance sections are where those deals surface first.
Favourites let buyers flag go-to products, while Lists are built for reordering or special events — handy for a groomer restocking on a schedule or a retailer planning a seasonal promotion.
For local buyers there is Click & Collect. Place an order online, quote 'Click & Collect' and your email in the order notes, allow 24 hours, and collect from Mountain Road between 10am and 3pm, Monday to Friday. It is a straightforward bridge between digital ordering and a physical pickup, well suited to Wellington businesses that need stock quickly but don't want to wait on a courier.
Accounts are open to registered businesses in the New Zealand pet industry. The application process is refreshingly direct: email [email protected] to request a form, or phone 0800 800 135 on a weekday and ask for the Sales Manager. Existing Petware account holders who have not yet set up online access will find instructions on the Business page.
For Wellington's pet industry — the retailers, the groomers, and everyone in between — Petware on Mountain Road is the quiet supply line that keeps the shelves full, the clipper blades sharp and the food bowls topped up.