Katie Underwood is a real estate agent with Ray White, based at 77 Thorndon Quay in Thorndon, Wellington, and holds a 5.0 Google rating. Ray White is one of Australasia's largest agency networks. A good agent prices honestly against recent sales on the same streets, runs a campaign that reaches the right buyers, and keeps negotiations steady under pressure. In a suburb like Thorndon, where much of the housing is Victorian and Edwardian character stock, it pays to choose someone who genuinely works the neighbourhood and can talk knowledgably about piles, roofing and damp. Auction buyers should remember the hammer falls unconditionally, so line up the LIM and builders' report before open home day rather than after. For anyone buying or selling among Thorndon's harbour-side character homes, a well-rated local agent under a familiar name is a sensible first call.