Comprendé

real_estate — Wellington CBD · Wellington

About Comprendé

Comprendé is a boutique property management and real estate company that has served Wellington since 2014, with offices on The Terrace in Wellington Central and in Porirua City Centre. The team supports property owners, investors, buyers and tenants across property management, real estate sales, and boutique short-stay management.

Comprendé positions itself as an all-in-one property partner, offering a dedicated property manager backed by a specialist in-house field team, and describes its approach as people-first — built on the philosophy that a happy team makes for a successful business. The company backs its service with a guarantee of no hidden fees and no lock-in contracts, allowing clients to cancel with 7 days' notice, and states that if it "drops the ball," the client's next fee is on them.

The company's work has been industry-recognised, having received the 2023 Property Management Agency of the Year award and the 2024 Property Management Growth award. Numerous named clients — owners, tenants and investors — describe the team as professional, responsive, approachable and easy to deal with.

Comprendé: Wellington's People-First Property Management & Real Estate Team

Since 2014, Comprendé has grown into a boutique property management and real estate company serving the greater Wellington region, with offices on The Terrace in Wellington Central and in Porirua City Centre. The company describes its focus as supporting property owners, investors, buyers and tenants through every stage of their property journey.

What They Do

Comprendé operates as an all-in-one property partner, covering property management, real estate sales, and boutique short-stay management. Rather than specialising in a single service, the team aims to be the one call clients need to make regardless of whether they're renting out a property, buying, selling, or looking for a home to rent.

The company structures its property management fees transparently: an 8% management fee on rent collected, a $300 advertising fee per listing, a $550 new tenancy fee covering viewings and tenant screening, a $50 quarterly inspection fee, and an $86.91 annual smoke alarm certification fee, in line with the Residential Tenancies Act 1986. All fees are quoted exclusive of GST.

A People-First Approach

Comprendé is built around what it calls a people-first philosophy — the idea that a happy team leads to a successful business. Owners and tenants are supported by a dedicated property manager, backed by an in-house specialist field team, with the company stating that "your phone call will always be answered."

This approach has translated into recognition: Comprendé was named the 2023 Property Management Agency of the Year and won the 2024 Property Management Growth Award.

What Clients Say

Comprendé has built a strong base of client testimonials across owners, tenants and investors. The Amiorangi Trust, investors, called them "the absolute BEST property managers we've ever had." Owner Hollie described the team as "world-class property managers right here," while investor Jess said Comprendé "made everything so easy." Tenants have echoed similar sentiments — Delianna called them "just downright lovely property managers," Flora said they made "finding a new home stress free," and Terrance, an owner, praised the team as "efficient, professional & responsive."

The Comprendé Guarantee

The company backs its service with what it calls a confidence guarantee: no hidden fees, no lock-in contracts, and the ability to cancel with just 7 days' notice. If the team "drops the ball," clients are told their next fee is on the house — a guarantee designed to demonstrate the transparency and trust Comprendé says it builds its business on.

Getting in Touch

Comprendé maintains two offices in the region — its Wellington base on The Terrace and a second office in Porirua City Centre — putting the team within reach across both sides of the harbour. Owners can request a rental appraisal, tenants can browse current listings or request maintenance, and prospective sellers or buyers can reach out directly for a sales appraisal or to view current listings for sale.

Signature items

  • No Lock-In Contracts
  • Confidence Guarantee
  • Award-Winning Team
  • Dedicated Property Manager
  • All-In-One Property Partner
  • Two Wellington-Region Offices

Menu

Services

  • Property Management — Full-service management for property owners and investors
  • Real Estate Sales — Licensed agents handling property sales
  • Boutique Short-Stay — Short-stay property management
  • Tenant Support — Home-finding and maintenance support for tenants

Locations

  • Wellington Office — 16 The Terrace, Wellington Central, Wellington 6011
  • Porirua Office — 5 Jellicoe Street, Porirua City Centre, Porirua 5022

Property Management Fees

  • Management Fee — Ongoing management fee deducted from rental income (excl. GST)
  • Advertising Fee — Covers costs to advertise the property, payable per listing (excl. GST)
  • New Tenancy Fee — Covers viewings, applicant screening and preparing tenancy agreements (excl. GST)
  • Inspections Fee — Routine inspection completed approximately 4 times a year, charged quarterly (excl. GST)
  • Smoke Alarm Certification — Annual professional check of smoke alarms per the Residential Tenancies Act 1986 (excl. GST)

Frequently asked questions

What is Comprendé's property management fee?
8% of rent collected, deducted from the rental income (excl. GST).
Are there lock-in contracts?
No — Comprendé offers no lock-in contracts and clients can cancel with 7 days' notice.
What does the new tenancy fee cover?
Property viewings, screening of tenancy applications, and preparation of tenancy agreements, for a fee of $550 (excl. GST).
How often are rental inspections carried out?
Routine inspections are completed approximately 4 times a year, at a quarterly fee of $50 (excl. GST).
Does Comprendé handle real estate sales as well as rentals?
Yes — the company offers real estate sales through licensed agents alongside its property management services.
Where are Comprendé's offices located?
At 16 The Terrace, Wellington Central, and at 5 Jellicoe Street, Porirua City Centre.
Has Comprendé won any industry awards?
Yes — the 2023 Property Management Agency of the Year award and the 2024 Property Management Growth Award.

Tips

  • {"body":"No lock-in contracts and 7 days' cancellation notice — worth confirming details directly with the team.","title":"Ask about the confidence guarantee"}
  • {"body":"Visit either the Wellington Central or Porirua office depending on which side of the harbour suits you.","title":"Two offices to choose from"}
  • {"body":"Comprendé offers free appraisals for owners considering renting or selling a property.","title":"Request a rental or sales appraisal"}
  • {"body":"An annual $86.91 fee keeps your property compliant with the Residential Tenancies Act 1986.","title":"Check the smoke alarm certification fee"}

Good to know

  • {"payments":"Management fee (8% of rent), $300 advertising fee, $550 new tenancy fee, $50 quarterly inspections, $86.91 annual smoke alarm certification — all excl. GST"}