Plumbing Express is a plumbing, gasfitting and drainlaying firm based at 16 Regent Street in Johnsonville, and it covers Wellington, the Hutt Valley and Porirua. Its plumbers handle showers, toilets, sinks, laundry appliances and hot water cylinders, and its gasfitters check and service gas appliances. The drain team uses high-tech unblocking machines and can carry out CCTV assessments of stormwater and sewer lines. The website says emergency work is answered 24 hours a day, usually reaching the property within the hour. Enquiry forms are only checked Monday to Friday, 8am to 4.30pm, so for urgent after-hours work the firm asks people to call 04 380 0000.
Customers say the plumbers are knowledgeable and that the team has helped them several times with both planned and unplanned work. One customer had a kitchen job that needed joinery as well as plumbing, and said the plumber did it well, with a new tap and waste disposal unit fitted. Another customer had an early Saturday emergency seen to quickly. One note of mixed experience is that a plumber arrived 15 minutes early and the customer had to wait for them to get there.