A nail and beauty salon at 15 Bond Street in Te Aro, Wellington. The website stresses hygiene: metal tools are sterilised and sealed in a pouch, a disposable liner is used for each client, and the pedicure uses what the website calls the latest sanitary technology. Services listed on the website include facials, massages, hair styling and nail art, and appointments are booked online. Clients are asked to arrive five minutes early. A late arrival is held for 15 minutes, after which it counts as a no-show and may be charged. The website says problems with nails should be reported within 24 hours, when they are fixed free of charge, and that a service will be redone if the client is unhappy with the work. It also says the salon is not responsible for breaking, lifting or infected nails after ten days, and does not refund for a change of mind.