Plimmer Steps Medical Centre is a small inner-city general practice located in the Centrepoint Building next to Plimmer Steps, in the heart of Wellington. The practice focuses on providing a friendly, safe environment centred on professional, holistic, patient-centred care for people living and working in central Wellington.
The clinical team includes GPs Dr Lloyd Carmona, Dr Claire Jackson, Dr Olga Vigasin and GP Clinical Lead Dr Kim Williams, alongside registered nurses Nicole and Jacqui and an administrative team led by Elsie and Business Manager David Walker. Dr Claire Jackson specialises in skin cancer medicine, children's health and women's health, while Dr Olga Vigasin offers consultations in English, Ukrainian, Russian and Hebrew, and Dr Lloyd Carmona and Nicole both speak Filipino alongside English.
Patients enrolled with the practice as their primary healthcare provider benefit from lower consultation fees than casual patients, with further reduced rates for those holding a Community Services Card. Certain services are offered free of charge, including flu vaccination for pregnant women, people aged 65 and over, and those with medical conditions that increase flu complication risk, as well as childhood immunisations and maternity care. The practice uses the Manage My Health patient portal for booking appointments, requesting repeat prescriptions, and accessing lab results and health records.
Tucked into the Centrepoint Building right beside Plimmer Steps, Plimmer Steps Medical Centre serves as a small, inner-city general practice for people living and working in central Wellington. The practice describes its focus as friendly, safe and holistic, patient-centred care — a straightforward promise for a clinic operating in the middle of the CBD.
The clinical team is led by GP Clinical Lead Dr Kim Williams, alongside GPs Dr Lloyd Carmona, Dr Claire Jackson and Dr Olga Vigasin. Dr Jackson brings specialist interests in skin cancer medicine, as a member of the Skin Cancer College of Australasia, as well as children's health and women's health. Dr Vigasin offers consultations in English, Ukrainian, Russian and Hebrew, while Dr Carmona and registered nurse Nicole both speak Filipino in addition to English — useful diversity for a practice serving Wellington's central city community. Registered nurses Nicole and Jacqui support day-to-day clinical care, with an administrative team led by Elsie and overseen by Business Manager David Walker.
Like most New Zealand general practices, Plimmer Steps operates a tiered fee structure. Patients who complete an enrolment form and use the practice as their primary healthcare provider benefit from lower consultation fees than casual patients booking a one-off visit. Fees are reduced further for patients holding a Community Services Card, with different rates applying by age group. The practice notes that fees for New Zealand residents differ from those for overseas visitors, who are encouraged to contact the practice directly for details.
Several services are provided at no charge. Flu vaccinations are free for pregnant women, anyone aged 65 and over, and people under 65 with a medical condition that increases their risk of flu complications (conditions apply). Childhood immunisations and maternity care are also offered free of charge, reflecting funded public health priorities built into general practice care in New Zealand.
Plimmer Steps Medical Centre can be reached by walking up one flight of Plimmer Steps from Lambton Quay, or via escalator or lift from the rear of the Centrepoint Building. Lift access is also available from 84 Boulcott Street, at Level 6 or via the Level 4 Grand Annexe entrance. Nearby parking is available at Plimmer Towers (accessed from Gilmer Terrace) or at 80 Boulcott Street, and the nearest bus stops are just a couple of minutes away on Willis Street and Lambton Quay, with Wellington Train Station around 15 minutes on foot. Payment is required at the time of consultation, with options including Visa, Mastercard and debit card (with paywave), online banking, automatic payment, cash, or Medeor Pay by Link. Patients should note that failing to attend an appointment, or cancelling with less than 2 hours' notice, may incur a fee.
The practice uses the Manage My Health patient portal and app, letting patients view lab test results, request repeat prescriptions, access their health records, manage health goals, and receive timely reminders — all free, safe and secure. For anything outside opening hours, patients are directed to the Wellington After Hours Medical Centre on Adelaide Road, Wellington Public Hospital after 9pm, Practice Plus's online service, or Healthline on 0800 611 116 for free 24/7 healthcare support.