A Newtown medical centre at 33 Rintoul Street, where patients enrol and reviewers most often mention the reception staff. The centre says its values are respect, responsibility, fairness, integrity and empathy. The website says standard appointments are 15 minutes, and asks patients to keep to one or two concerns. A 30-minute double appointment can be booked by phone on (04) 389 9955, with additional charges. Urgent prescriptions cost $37.00 as at 2026 and must be requested before 1pm to be processed the same day. Other prescriptions take 48 hours, and cost $30, or $17 with a community services card. The prescription service is for enrolled patients only, and uses the name and phone number from enrolment. The website says appointments are held in a comfortable environment.
Reviews are mixed. One reviewer, who has been going for over 30 years, says all their experiences have been positive, and praises one doctor. Another praises the phone triage system, and says the reception staff are helpful. Other reviewers describe serious concerns: one describes a diagnosis given without testing, after an emergency doctor had raised a different possibility. Another was asked to pay upfront for a booking, and was not given a receipt.